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Diehl Subaru - Service Center

Massillon, OH

4.7
196 Reviews

196 Reviews of Diehl Subaru - Service Center

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September 06, 2024

They did hopefully take care of the issue with my car battery. Only time will tell. More

by carmom60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
September 06, 2024

Friendly, answered questions, finished my service in a timely manner. Did not push me to add other services which I appreciated! More

by PAM.PAUSTENBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Diehl provides fast, professional, and courteous service. Other repair shops struggled to identify the mechanical problem with my vehicle. Diehl quickly pinpointed the source of the problem and fixed it perm More

by rwolffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Service good but they didn’t finish the maintenance schedule update and it’s still showing on my dash display. I can’t get it off More

by jag4232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Justice was excellent taking care of my problem, he researched and answered my questions in time. More

by mdnovoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice
August 31, 2024

I went to service to order a driver's side tail light cover. I paid and was told it would be I on Friday August 30. I was also told they would call me to let me know when to come in to get it installed. More

by Jeanie Deutschman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names but it was whomever was working the parts dept. And the older gentleman who was in the dry dept.
August 30, 2024

Clean, friendly, nice people. They have tea and coffe, and snacks available for people which is really nice. I was in the showroom looking at their dog display, and the other More

by valtaylor76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 28, 2024

I was treated nicely and with professionalism. I would highly recommend my friends going here! More

by marti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

I was told my tire treads were 6,6,6,6. I knew this was incorrect. They were actually 6,7,4,4. If they didn't actually measure the tread on all my tires I have to wonder what other short More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Stauffer
August 28, 2024

The service team at the Diehl Subaru Dealer is always friendly ,and very through doing the service. More

by scottmaddox112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole service team
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5
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