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Diehl Subaru - Service Center

Massillon, OH

4.7
236 Reviews

236 Reviews of Diehl Subaru - Service Center

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December 09, 2024

Service was great. Fixed our problem in minimal time. They care about our time as we wait. I appreciate that.. More

by ktimmerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
December 07, 2024

Everyone is friendly and helpful. From the manager to the sales people to the service staff. Nice selection of vehicles. I absolutely love my new Forester. More

by lori627m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Phillips
December 05, 2024

The technicians were thorough, helpful and friendly. . I appreciate that they solved the problem and took excellent care of my car. More

by weddyjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Service was quick and efficient, enjoy talking with the service personnel, love Subaru dog gifts! More

by EMERSON0808.PF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Upon arriving for service of my car i was immediately greeted and the service department door opened for me to enter. Upon pulling into the garage your technician immediately greeted me showed me to the More

by barbarashall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Great people to work with. Peter in service is always on point with our vehicles. The sales team guys worked with us as well to get our vehicle picked up after the service area More

by tim@millersburgtireservice.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
November 28, 2024

Great customer service received from each employee I interacted with. It was a positive experience. More

by gcooper5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Delillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

staff was very helpful and informative, ready to answer any questions i had regarding the performance / details of my Crosstrek More

by dbwings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi More

by nancypritchard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales, service rep Richard Schrader.
November 21, 2024

We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More

by pvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.