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Diehl Subaru - Service Center

Massillon, OH

4.7
195 Reviews

195 Reviews of Diehl Subaru - Service Center

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October 07, 2024

Service was taken care of quickly. Very happy with the level of service I received. More

by christopher.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
October 04, 2024

My husband and I have been a Subaru fan for a few years now. The experience of great quality, service, staff has kept us coming back. We appreciate the sales person, Rick Spieth very much for his through More

by samjoycevura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Newman
October 03, 2024

Glad to see Rick back in the service department. Service was great he always explains service being done. More

by rgeiser.789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, service dept.
October 03, 2024

Bought the car in 2018, so been going for service before it was Diehl. They've kept the same level of service I was used to. Everyone is always pleasant and helpful. More

by nancypritchard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
September 30, 2024

Everything was perfect. I got there earlier than expected and they took my car promptly. The gentlemen that assisted me was very thorough, and cordial! Good job! More

by leelklee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Don’t remember his bame
September 29, 2024

Awesome experience timely. Comfortable setting. Refreshments were available. Quiet atmosphere and courteous staff. Always provide quality service More

by GOINGFORIT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Rick in service department was very attentive, kind and communication was great. Mechanic was excellent! More

by nancyvacaville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
September 27, 2024

Friendly staff got in and out in reasonable amount of time. Thought some of the fees to change some bulbs might of been a little high More

by golfnut504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 24, 2024

They were very understanding of my situation and did everything to make the buying and trade-in process move smoothly. I also had my daughter buy her first subaru from this dealership. We are both very More

by Ceshadow79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Staff is friendly and helpful. Waiting area was clean and orderly. Kept me posted on my service. More

by yenny885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap