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Diehl Subaru - Service Center

Massillon, OH

4.7
219 Reviews

219 Reviews of Diehl Subaru - Service Center

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November 09, 2024

The service personnel, Rick Schrader was professional through the several months of trying to discover a faulty evaporator core. He always clearly explained the status of my repair and worked to get a fa More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Scrader
November 08, 2024

Drop off in morning Fixed issue with alignment and called when ready for pickup very satisfied More

by WBRADBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Peter is an outstanding service manager. From appointment to repair he is on top of everything. I know he is looking out for my car to be repaired right. More

by mmidose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
November 04, 2024

Fast And friendly service. Was able to use the express service for an oil change tire rotation, which is great because you don’t need to make an appointment. More

by robert_25219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 03, 2024

Dan was amazing to work with! I haven’t bought a car in 15 years and it went so smooth! Love my car and am already looking at another! More

by Leslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
November 02, 2024

Diehl Subaru sales and service departments are so friendly and attentive! I won’t go anywhere else! More

by Alexis Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Quick and courteous service as usual. They finished the work sooner than promised and explained everything that was done. More

by jwlmsn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

great service helped me out the best way possible and understood my situation and gave me the best deal they could More

by eguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick shrader
October 31, 2024

Car was in for oil change and tire rotation. We were greeted promptly and service rep was friendly. Service was done in a reasonable time. I am very satisfied. More

by mickieb514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales dept.
October 31, 2024

Dan Auman was great again. He has helped my wife and I with our last 3 Subaru’s and continues to assist us after. Thanks Dan. More

by todd1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in service department