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Diehl Subaru - Service Center

Massillon, OH

4.7
219 Reviews

219 Reviews of Diehl Subaru - Service Center

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January 07, 2024

Your personnel are very thorough, and the explanation is clear. Leave decision to me. Thank you. More

by mgreiner864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
January 05, 2024

The service was done as expected. The adviser was professional. The systems to schedule service and apparently track status did not do anything for me. More

by tvtnmikerooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
January 02, 2024

waiting room, furniture, and refreshments are good. Very clean. Being handicapped and old, the service rep was a big help to me. Aided me at every instance. explained everything'. More

by ethanallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot
January 01, 2024

Excellent service delivered in a professional manner. I have complete confidence in this dealership and the work they do. Mr. Richard Schrader does an excellent job in explaining what work was done on th More

by ts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Richard Schrader
January 01, 2024

This dealership is very easy to work with. We have dealt with the same sales person on several new car purchases/leases & it is also very easy working with their service department. More

by jwest93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
December 25, 2023

Service advisor gave me periodic updates on servicing and thorough explanation of issues and options. More

by lamcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
December 25, 2023

Excellent service, have never had any issues. Super friendly and informative about whatever I am having done. More

by MRACER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne and Kevin
February 13, 2017

Awesome customer service! My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously t More

by Subaruguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Borntreger
February 08, 2017

great service department. knowledgeable. fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and d More

by subihyundai016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone!
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