Diehl Subaru - Service Center
Massillon, OH
219 Reviews of Diehl Subaru - Service Center
The service was done as expected. The adviser was professional. The systems to schedule service and apparently track status did not do anything for me. The adviser was professional. The systems to schedule service and apparently track status did not do anything for me. More
waiting room, furniture, and refreshments are good. Very clean. Being handicapped and old, the service rep was a big help to me. Aided me at every instance. explained everything'. Very clean. Being handicapped and old, the service rep was a big help to me. Aided me at every instance. explained everything'. More
Excellent service delivered in a professional manner. I have complete confidence in this dealership and the work they do. Mr. Richard Schrader does an excellent job in explaining what work was done on th I have complete confidence in this dealership and the work they do. Mr. Richard Schrader does an excellent job in explaining what work was done on the vehicle and always answered any questions that I might have. Thank you. More
This dealership is very easy to work with. We have dealt with the same sales person on several new car purchases/leases & it is also very easy working with their service department. We have dealt with the same sales person on several new car purchases/leases & it is also very easy working with their service department. More
Awesome customer service! My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously t My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously that were issues. Brian went above and beyond and talked to the service department and had the isssues fixed with no out of pocket expenses to us which was greatly appreciated. The service department had us in and out in a very reasonable amount of time with good work being completed. More
great service department. knowledgeable. fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and d fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and deal with friends. More