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Diehl Subaru - Service Center

Massillon, OH

4.7
236 Reviews

236 Reviews of Diehl Subaru - Service Center

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January 16, 2025

Easy checkin and the service agent was polite and professional. I talked with the dealer that sold me the car and helped me with an issue I was having. Asked the parts person about aftermarket items More

by lmcbanejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of whom it was talked with.
January 16, 2025

Brought my Forrester in for oil change and tire rotation. Was finished in less than 30 minutes! More

by cindy_ries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on my car.
January 13, 2025

I came in for a repair for an item under warranty. The staff were very helpful. They even provided a loaner to keep me on the road while the repair was being made. They were quick and communicative. N More

by jcoakwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
January 13, 2025

I brought my car in to address some connectivity issues with CarPlay, and the team at Diehl Subaru did an excellent job troubleshooting and resolving the problem. They were friendly, professional, and on t More

by mschafrath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Dunlap
January 10, 2025

Service was great they were very polite and very professional, will definitely be back for future service More

by FLADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 09, 2025

Took vehicle to dealership for TPMS fault and other issues. All 4 tires were still displaying pressure readings. They replaced all 4 tires, but now none of tires display pressure. Pressure monitorin More

by marrasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
January 02, 2025

The service department is always prompt, efficient and professional. That is the reason I return to Diehl for service. More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick schrader
December 18, 2024

Very fast service. Very easy to schedule appointment. Service manager takes the time to explain the status of your car's needs. More

by JNJB77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 16, 2024

The agent is very and knowledgeable and helpful and courteous and did all the work More

by uallnome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Richard was efficient and very professional. I would definitely use him as a role model. More

by franpiatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
2
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