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Diehl Subaru - Service Center

Massillon, OH

4.7
194 Reviews

194 Reviews of Diehl Subaru - Service Center

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October 22, 2024

Diehl is our go to dealership for our vehicles. This is our second vehicle with them and we are looking to get 2 more in the near future. They treat you with respect and listen to your needs. More

by fred.loranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Really good experience. Service writer gave me a realistic timeline and that held. Comfortable environment waiting on the service. I gave 4 stars because nobody gets five More

by JCEFUS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Kalla
October 17, 2024

The environment is clean, the staff is friendly, service is prompt and quick and done correctly. More

by ziaschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
October 16, 2024

Very easy process. Kept me totally informed as to what was going on. Didn’t have time to read 1 chapter of my book. Happy. More

by cjrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

From start to finish and the ease of making the appointment online, the ease and customer service is beyond great. This dealership is the best i have ever dealt with. I forget the guy's name that c More

by skipe526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I had prompt parts delivery and fast customer service for warranty repair on my Outback. They even let me test drive a WRX while I waited. More

by TDPOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Diehl goes above and beyond to give excellent service to their customers and within a reasonable amount of time. More

by lgreig2009
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice, Cody
October 11, 2024

We had an issue with our Outback. Diehl Service Dept. was able to look at it the next day, tell us what needed to be done and make the repairs. We were pleased that we could watch a More

by sjwarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
October 09, 2024

The service dept always does a great job. In and out in 30 minutes for an oil change and tire rotation. More

by conniesbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
October 07, 2024

Service was taken care of quickly. Very happy with the level of service I received. More

by christopher.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
2
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