Back

Diehl Subaru - Service Center

Massillon, OH

4.7
195 Reviews

195 Reviews of Diehl Subaru - Service Center

Sort by
January 16, 2024

Notified me when regular service was due. Promptly set up an appointment. Pleasantly greeted me and verified the reason for my visit. The service was performed in a timely manner All was a po More

by JDVFEB14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
January 15, 2024

service was friendly, quick, and courteous. All service and inspections were explained to me by service. More

by nwpia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
January 15, 2024

I was satisfied overall with the quality of service and mechanical service. Everything went well. More

by jferiance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
two
January 11, 2024

All staff were pleasant and helpful. Service writer, Rick provided good explanation of the work completed. More

by Subie-Davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Peter
January 10, 2024

Diehl was been excellent to work with so far. I will write more after my next appointment. More

by 4schnauzerbears
Recommend Dealer
Yes
Employees Worked With
Ryan, Pete
January 08, 2024

They were quick to resolve my cars problem , communicated well and overall were very fair. More

by morrijimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
January 07, 2024

Your personnel are very thorough, and the explanation is clear. Leave decision to me. Thank you. More

by mgreiner864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
January 05, 2024

The service was done as expected. The adviser was professional. The systems to schedule service and apparently track status did not do anything for me. More

by tvtnmikerooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
January 02, 2024

waiting room, furniture, and refreshments are good. Very clean. Being handicapped and old, the service rep was a big help to me. Aided me at every instance. explained everything'. More

by ethanallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot
January 01, 2024

Excellent service delivered in a professional manner. I have complete confidence in this dealership and the work they do. Mr. Richard Schrader does an excellent job in explaining what work was done on th More

by ts3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Richard Schrader
...
19