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Diehl Subaru - Service Center

Massillon, OH

4.7
209 Reviews

209 Reviews of Diehl Subaru - Service Center

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February 23, 2024

I have dealt with Subaru for many years. The service is always excellent and the process of renewing my lease is always great. Rick Spieth is great to work with. More

by vwells1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth and Ryan Goodall
February 21, 2024

As always, quick and easy. Staff all very friendly and professional. Been that way for 12+ years! More

by kpb1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
February 19, 2024

The Service Manager, Rick, was very courteous and patient in answering my questions. He is great. More

by fcachat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
February 19, 2024

Very nice service people and nice dealership always checking to see if you are ok and anything thing than can do for you More

by DTERRELL5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
February 16, 2024

Did not reset oil change alert ! We had to go back to have it done! Other than that all was fine More

by billandjoanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 15, 2024

Outstanding conversation with the service dept and the service manager. explained all that had to be done any why More

by jdglf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the service mge
February 15, 2024

The staff is very friendly and helpful. The scheduling process was smooth and the service was quick. Great coffee choices in the customer lounge too. More

by who_dey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
February 12, 2024

Service is excellent at Diehl Subaru. Rick Shrader explains everything well that needs to done on my Forester. He helped me awhile back in November concerning a warranty on my battery. I More

by dlmason42250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shrader
February 12, 2024

Kept informed with the whole process. Was done when promised. Everything was great. Thank you! More

by d.auman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
February 12, 2024

Have been great so far. Had a warranty issue early on and was handled quickly. More

by richkjkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
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