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Diehl Subaru - Service Center

Massillon, OH

4.7
196 Reviews

196 Reviews of Diehl Subaru - Service Center

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February 19, 2024

Very nice service people and nice dealership always checking to see if you are ok and anything thing than can do for you More

by DTERRELL5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
February 16, 2024

Did not reset oil change alert ! We had to go back to have it done! Other than that all was fine More

by billandjoanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 15, 2024

Outstanding conversation with the service dept and the service manager. explained all that had to be done any why More

by jdglf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the service mge
February 15, 2024

The staff is very friendly and helpful. The scheduling process was smooth and the service was quick. Great coffee choices in the customer lounge too. More

by who_dey27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
February 12, 2024

Service is excellent at Diehl Subaru. Rick Shrader explains everything well that needs to done on my Forester. He helped me awhile back in November concerning a warranty on my battery. I More

by dlmason42250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Shrader
February 12, 2024

Kept informed with the whole process. Was done when promised. Everything was great. Thank you! More

by d.auman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
February 12, 2024

Have been great so far. Had a warranty issue early on and was handled quickly. More

by richkjkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
February 12, 2024

Everyone was very pleasant and cordial. Everything was completed in a timely manner. Atmosphere is very comfortable when there. More

by julpolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
February 12, 2024

Staff were welcoming and courteous. Appreciated being updated throughout the appointment as I waited. Excellent service More

by 7894ahershbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall
February 11, 2024

Follow up of sale. Quick in and out. Everything was ready when I arrived. Very little wait time. More

by thomasd2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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