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Diehl Subaru - Service Center

Massillon, OH

4.7
196 Reviews

196 Reviews of Diehl Subaru - Service Center

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March 13, 2024

Service is great, but their phone system is needing some help. I was dropped several times trying to schedule. Service techs kept me updated in a timely manner More

by allisonake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
March 13, 2024

Excellent service department. . They have always been great to work with. Good communication and fair pricing. Kept me fully informed throughout my visit. More

by mlh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader
March 12, 2024

All employees I contacted were very professional and eager to answer all my questions. Salesman Dan Aulman was always eager to walk us through the purchase process. More

by jerry90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Aulman
March 05, 2024

Rick did a fantastic job on my oil change. I would recommend you Subaru to all my friends and family. More

by Courtneysue18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
March 05, 2024

East to work with. No long wait time to get in. Friendly people and professional. More

by markbrockert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
March 05, 2024

I always take my car there an there so nice I love the little snack bar with coffee on cold days More

by dustincrum98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah,
March 04, 2024

It was a wonderful experience. Quick and easy! I was treated with respect and I appreciated it! More

by Colorguard14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick (I think)
March 04, 2024

I've always been super happy until my last visit. I stopped and got my oil change which was great as always. I knew I was going to need tires so i got a price but was extremely disappointed that you More

by justadavid
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Idk names
March 04, 2024

Excellent service! Quick, free, well explained, very courteous, adequate fascilities, coffee and snacks. All went very well. More

by noons81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember, an older guy
March 03, 2024

quick service with a good advisor, explained along the way the progress. thanks very much More

by DCMCC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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