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Diehl Subaru - Service Center

Massillon, OH

4.7
196 Reviews

196 Reviews of Diehl Subaru - Service Center

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April 25, 2024

While service was fine, I didn’t get the Forester brochure I was promised email. More

by bobferne67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really close Schafer, Thorn Silvilis
April 23, 2024

Great Service Gentleman Didn’t have to wait long at all Excellent care!! Thank You More

by rebeccascott100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
April 19, 2024

Service was started in minutes after checkin, very pleased with Express in time in shop. More

by sjrkw
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
April 19, 2024

Service was fine and my service advisor was great like before. The problem is the car was in 2 weeks earlier same thing and I have lost 4 days of werk More

by gulinias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete was excellent as before
April 19, 2024

Excellent service. My device guy was very thorough I had an oil change and tire rotation. More

by DIAMONDLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Bettinger, and Eyan Goodall
April 15, 2024

Was good quick and very friendly people who work there. Waikem people are always nice. More

by lbergert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
April 12, 2024

First time getting an oil change after just leasing the car. Everyone was friendly and helpful. More

by djmdarlie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
April 12, 2024

Everyone was attentive, friendly, knowledgeable and efficient! They helped set up my iPhone to the Bluetooth in the car, Pete was very courteous, made sure I knew about the video to observe the work be More

by mbryan733
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A middle aged man greeted me promptly and set up the Bluetooth for me!! Then Pete took over and was an excellent representative!
April 09, 2024

Service was prompt. Employees were friendly. Snacks and coffee were appreciated.! I felt welcomed and respected. More

by gmwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall, Rick Speith
April 09, 2024

The service experience is always second to none - very trustworthy and experienced and always a pleasure More

by spikezia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick SCHRADER
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