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Diehl Subaru - Service Center

Massillon, OH

4.7
209 Reviews

209 Reviews of Diehl Subaru - Service Center

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May 10, 2024

Service department was outstanding! Everyone was so helpful and had a great experience. Highly recommend. More

by leahlepar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall? Spelled wrong I’m sure
May 10, 2024

It was a long wait, but Ryan did his best to keep me informed and even bought me lunch. Great guy. So far Diehl has been a good dealership to work with. More

by shelton.herzegh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 10, 2024

Good service. Able to schedule and make an appointment without waiting too many days. Also quick service while working on your vehicle. More

by maureen
Recommend Dealer
Yes
Employees Worked With
No name
May 10, 2024

Efficient service and thorough explanation of work completed and status of future maintenance. Comfortable waiting room More

by cburnell07
Recommend Dealer
Yes
Employees Worked With
Ryan
May 06, 2024

accommodated my schedule change and performed all services as prescribed. The check-in / greeter was very helpful More

by tom.coy100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
May 02, 2024

Professional and friendly. Explained work needed on vehicle. Reviewed pricing up front before completing service. Provided free use of loaner car while my Forester was being re More

by tmhaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader, Olivia Gehring, Kevin Gowens,
April 30, 2024

Great job I showed up on the wrong day. Took care of me anyway. I’m new to the area and Diehl will be my go to service location. More

by mattb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday service reception and Mx Matt
April 30, 2024

I’ve had great service there since buying my Forrester in 2017. Everyone I’ve ever dealt with has been friendly and has always kept me informed on the services being done along with the cost.The waiting area More

by mommccon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Kevin
April 30, 2024

Respectful,courteous, informative, efficient. Completed work with care and verbalized and documented all items covered. Repaired my remote start key with new battery. Provided.accurate informat More

by nangoldstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service, Rick Spieth in sales, Dustin in management.
April 29, 2024

Freindly staff and quick turn around. The facilty was great as always. They even had cold drinks. More

by Michael.arrendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
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