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Diehl Subaru - Service Center

Massillon, OH

4.7
209 Reviews

209 Reviews of Diehl Subaru - Service Center

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May 28, 2024

The technician while doing the video of my car talked to softly, I could not understand what he was saying. Other than that, the visit was fine. More

by safcats4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Service Dept: Great communication on the work required and progress. They are always friendly and helpful. Also, reasonable on what options are available. More

by Mikeszillat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall in Service Dept
May 25, 2024

Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. More

by kimscarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great service and friendly people. Car done sooner than expected. Liked the video of the service done More

by barbpace200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Answered all question and welcome any questions in the future. New owner of a Subaru will see about service. More

by mprince3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Everything was great, from start to finish! Devin was an awesome and thorough salesperson, Matt did a great job “reacquainting” me with things I had forgotten since delivery day, and service d More

by myislandawaits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Very friendly service department. Completed service in a timely manner. Explained everything that was performed on the car. More

by katlady128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Every person at Diehl Subaru was knowledgeable, kind, and helpful. I was pleased with the service I received and the transparency of the pricing. More

by tllama26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
May 12, 2024

Had a small screen issue. Stopped in with no appointment and they took in a fixed it within 25 min. Great job. Thank you More

by tom.baringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forget
May 11, 2024

Had rain guards installed on my Forester. The parts were in stock and they were able to install them immediately, as I waited. More

by dennis.kryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Snyder, Andy Billman
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