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Diehl Subaru - Service Center

Massillon, OH

4.7
197 Reviews

197 Reviews of Diehl Subaru - Service Center

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May 25, 2024

Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. More

by kimscarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great service and friendly people. Car done sooner than expected. Liked the video of the service done More

by barbpace200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Answered all question and welcome any questions in the future. New owner of a Subaru will see about service. More

by mprince3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thorne Silvius
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Everything was great, from start to finish! Devin was an awesome and thorough salesperson, Matt did a great job “reacquainting” me with things I had forgotten since delivery day, and service d More

by myislandawaits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McVicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Very friendly service department. Completed service in a timely manner. Explained everything that was performed on the car. More

by katlady128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Every person at Diehl Subaru was knowledgeable, kind, and helpful. I was pleased with the service I received and the transparency of the pricing. More

by tllama26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
May 12, 2024

Had a small screen issue. Stopped in with no appointment and they took in a fixed it within 25 min. Great job. Thank you More

by tom.baringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forget
May 11, 2024

Had rain guards installed on my Forester. The parts were in stock and they were able to install them immediately, as I waited. More

by dennis.kryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Snyder, Andy Billman
May 10, 2024

Service department was outstanding! Everyone was so helpful and had a great experience. Highly recommend. More

by leahlepar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Goodall? Spelled wrong I’m sure
May 10, 2024

It was a long wait, but Ryan did his best to keep me informed and even bought me lunch. Great guy. So far Diehl has been a good dealership to work with. More

by shelton.herzegh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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