Diehl Subaru - Service Center

Everything was great. From check in to check out all employees made sure everything went smoothly. From check in to check out all employees made sure everything went smoothly. More

The redelivery process was very helpful. More features were shown to me as well as I was provided answers to the questions I had. More features were shown to me as well as I was provided answers to the questions I had. More

Good service in a timely manner by employees that were helpful and courteous. In 12 words. helpful and courteous. In 12 words. More

Great Service, the entire staff from Sales, Service, Parts to the Finance department are so helpful. I could not be happier with my decision to get my vehicle from Diehl Subaru of Massillon! Parts to the Finance department are so helpful. I could not be happier with my decision to get my vehicle from Diehl Subaru of Massillon! More

Very friendly and considerate. Explained what was being done thoroughly, and went over in detail all aspects of the 10 point inspection. I was very satisfied. Explained what was being done thoroughly, and went over in detail all aspects of the 10 point inspection. I was very satisfied. More

Service dept has gone downhill for some reason. I spent two hours there with no resolution and a $200 invoice I was told would be $50. Probably not going back! I spent two hours there with no resolution and a $200 invoice I was told would be $50. Probably not going back! More

A very professional team and an overall good experience. I would highly recommend Diehl Subaru. I would highly recommend Diehl Subaru. More

The technician while doing the video of my car talked to softly, I could not understand what he was saying. Other than that, the visit was fine. softly, I could not understand what he was saying. Other than that, the visit was fine. More

Service Dept: Great communication on the work required and progress. They are always friendly and helpful. Also, reasonable on what options are available. and progress. They are always friendly and helpful. Also, reasonable on what options are available. More

Very kind gentleman received my car when I brought it in for service. Loved my free Froggy's car wash. for service. Loved my free Froggy's car wash. More