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Diehl Subaru - Service Center

Massillon, OH

4.7
207 Reviews

207 Reviews of Diehl Subaru - Service Center

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November 21, 2024

We came into the dealership with an emergency situation. They fixed the problem in a professional and efficient manner. We were very pleased with the service provided. More

by pvanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The service was done in a manner that made feel like I was their only customer. More

by patt6592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Great service. They are efficient and make sure to keep in touch through the process. More

by jasonecreaser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
November 16, 2024

Very pleased with the service, not so much with the wait time, but they gave me a free oil change for my wait. More

by ggalaxie390
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Dunlap
November 12, 2024

Excellent service. Technician was thorough and communicated his inspection well, Staff was welcoming and friendly. Work was completed timely. More

by budhls3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
November 12, 2024

Pete Dunlap in service department was very professional and good with communication. We had a big project done on our Outback and Diehl provided a loaner car that we had for several days. More

by DRKKAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Dunlap
November 11, 2024

Great service and great communication. Rick was very professional and was able to get my service completed quickly. More

by MARSH.TINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I recently had an outstanding experience at Diehl Subaru's service center, and I can't recommend them enough! From the moment I walked in, I was greeted with friendly and accommodating service that m More

by kprintz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

The service personnel, Rick Schrader was professional through the several months of trying to discover a faulty evaporator core. He always clearly explained the status of my repair and worked to get a fa More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Scrader
November 08, 2024

Drop off in morning Fixed issue with alignment and called when ready for pickup very satisfied More

by WBRADBEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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