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Diehl Subaru - Service Center

Massillon, OH

4.7
194 Reviews

194 Reviews of Diehl Subaru - Service Center

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November 02, 2024

Diehl Subaru sales and service departments are so friendly and attentive! I won’t go anywhere else! More

by Alexis Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Dan Auman was great again. He has helped my wife and I with our last 3 Subaru’s and continues to assist us after. Thanks Dan. More

by todd1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in service department
October 31, 2024

Quick and courteous service as usual. They finished the work sooner than promised and explained everything that was done. More

by jwlmsn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spieth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

great service helped me out the best way possible and understood my situation and gave me the best deal they could More

by eguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick shrader
October 31, 2024

Car was in for oil change and tire rotation. We were greeted promptly and service rep was friendly. Service was done in a reasonable time. I am very satisfied. More

by mickieb514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales dept.
October 28, 2024

The service department was professional, timely, and efficient in servicing my car recently. I enjoyed the card the techs left on my dashboard. More

by KGBARKER6213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t recall the service techs’ names.
October 27, 2024

I don’t write reviews I don’t write reviews I don’t write review s More

by wfennimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Although it has taken a while to discover my car’s problem, the service personnel stayed with it and now will resolve it. I greatly appreciate this. More

by mardydig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schrader
October 23, 2024

Brought my new car in for it's first oil change. Service was done in a timely manner as I waited on site for it. On my way home, I realized that the TPMS hadn't been reset. After trying to find More

by purdyquick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Auman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I was a little leery when the dealership changed hands, but my experience with Subaru service has been nothing but positive. I appreciate Rick’s knowledge and clear communication throughout the process. More

by danista73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schrader - 5
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