Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Sir,BRAT As much as I hated to buy a riceburner, I knew Sir,BRAT As much as I hated to buy a riceburner, I knew that,having previously owned a Brat Many years ago I knew that they were good autos. Rick Sir,BRAT As much as I hated to buy a riceburner, I knew that,having previously owned a Brat Many years ago I knew that they were good autos. Rick gave me the best of treatment and a darn good deal on a 2002 Forester. If I should ever need another car I'll Be Back. John Rhuark East Canton More
Once we came in we met Jim Yakley who was very friendly and helpful. He didn't give us the typical sales pitch. Unlike most other places we had visited while looking for our new car. We were delighted wi and helpful. He didn't give us the typical sales pitch. Unlike most other places we had visited while looking for our new car. We were delighted with our overall experience of Waikem Subaru. We will be back for our next purchase !! We will recommend Jim and Waikem Subaru to all our friends. More
Was very appreciative of the work that Mark put into finding the exact car that I had in mind. I had studied all makes and models of most cars in NE Ohio available to me in my price range. The Subaru I finding the exact car that I had in mind. I had studied all makes and models of most cars in NE Ohio available to me in my price range. The Subaru Impreza won my confidence with its traction and stability, it's MPG of 36, and the flexible pricing. Just posted a pic this morning on Facebook of me and my sweet new ride :) More
Go see Jim Yakley for a totally awesome buying experience!! He made purchasing a car FUN! He made me comfortable, he's easy to talk to, and got me everything I was looking for in a car! including experience!! He made purchasing a car FUN! He made me comfortable, he's easy to talk to, and got me everything I was looking for in a car! including a great price!!! I'm recommending this salesman and this dealership to everyone I know! I'll be back soon to purchase a car for my son who's off to college! Thank you Jim and Waikem Subaru! More
These guys are what gives car dealer a bad name. no followup and not telling the truth. Just do what you should instead of telling a lie, We won't be back. followup and not telling the truth. Just do what you should instead of telling a lie, We won't be back. More
I was totally satisifed with the treatment I received when buying my new Outback. The staff was professional and helpful and made purchasing the car an enjoyable experience. Rick Spieth took the time to when buying my new Outback. The staff was professional and helpful and made purchasing the car an enjoyable experience. Rick Spieth took the time to help me learn all of the many features on my car. They answered all my questions and I feel the price I paid for the car was very fair. I highly recommend Waikem Subaru. More
This is our 3rd subaru purchased from Waikem. We had the privilage to work with Mark on all three and he has always met are needs. Thanks to the waikem team for making buying a car a fun non pushy experienc privilage to work with Mark on all three and he has always met are needs. Thanks to the waikem team for making buying a car a fun non pushy experience. We are costumers for life. More
Before we went to Waikem Subaru we had done a lot of research and talked to many dealers in our area about purchasing a Subaru. Since we were purchasing for me I decided on the Forester while my husban research and talked to many dealers in our area about purchasing a Subaru. Since we were purchasing for me I decided on the Forester while my husband had the more difficult role of making the deal - one which is not particularly fun to do. Not a single dealer in our area seemed as honest or were as easy to talk with than these gentlemen at Waikem - and my husband talked with all of them. Most are just plain impossible to deal with. This is why we ended up purchasing our Subaru from Waikem which is more than an hour from where we live. Both Bob Russell and Rick Spieth seemed down to earth, knowledgeable, never pushy and were very thorough. They made the whole buying process extremely easy. Both my husband and I felt very comfortable with them and would recommend this dealership to anyone. Love my new Subaru! More
We have purchased 3 vehicles over the last 6 years for various family members. We have returned because we have found that the sales staff and the service personnel have been very informative and straigh various family members. We have returned because we have found that the sales staff and the service personnel have been very informative and straight forth when dealing with us. More
I just purchased my first Subaru - and I doubt it will be my last. I love it! Rick Spieth, my salesman, was so helpful in informing my husband and I about the Forester and Outback. He arranged for us to test my last. I love it! Rick Spieth, my salesman, was so helpful in informing my husband and I about the Forester and Outback. He arranged for us to test drive both vehicles, and even offered to have a Honda CR-V on the lot, if I wanted to compare. By the time we were done test driving, my husband and I both decided test driving the Honda would not be necessary. It was just a matter of deciding Forester or Outback. After leaving the dealership that day, I did a lot of research which solidified my choice to go with a Subaru. After Christmas, my sons and I returned to again test drive both models. In the end I decided to go with the Outback. Rick is a great salesman. Very professional and he was not high pressure (which I liked). He obviously knows a lot about Subarus. I truly appreciated his efforts in finding just the car I wanted: a Ruby Red Outback premium with All weather package (I love those heated seats!). When I took delivery of the car, Rick spent a lot of time going over every detail, knob, and button so I would feel comfortable operating the car before I left the dealership. I appreciated the excellent customer service and respect that was given to me by Rick and others at the dealership during this car buying experience. I already have told many friends and family members of my positive experience at Waikem Subaru and particularly with Rick Spieth. More