Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 724 reviews
Very good Rick Ballas was very friendly and helpful. WE also spoke with CHristopher who was very helpful too. Overall great experience. I recommend this dealers Rick Ballas was very friendly and helpful. WE also spoke with CHristopher who was very helpful too. Overall great experience. I recommend this dealership. EXcellent people to work with. More
Hassle free purchase I did my homework and knew what I wanted. The first Subaru dealership I visited didn't have what I was looking for and tried to put me into something I did my homework and knew what I wanted. The first Subaru dealership I visited didn't have what I was looking for and tried to put me into something else, and I lost their interest when I didn't bite. Waikem didn't have one either but instead of trying to sway me, they quickly offered me a great price (without the back and forth pony show) and the next morning my car was ordered. Erik was awesome keeping me up to date during the process and quickly responding to my numerous questions and emails. I would tell family and friends interested in a Subaru to go out of their way to talk to Erik at Waikem. More
Waikem Subaru a cut obove! Olivia and Rick did a super job and won the deal over Subaru Boardman as they were better in price, responsiveness and friendliness. Great Job! Olivia and Rick did a super job and won the deal over Subaru Boardman as they were better in price, responsiveness and friendliness. Great Job! More
Wonderful I worked with Rick Ballas who was able to make this car buying experience a wonderful one. I traveled 5 hours to buy a car from Rick and would do it a I worked with Rick Ballas who was able to make this car buying experience a wonderful one. I traveled 5 hours to buy a car from Rick and would do it again! Josh More
Feeling much warmer this winter Worked with Erik Bettinger. I traded in my 2004 Mazda Miata for a good price on a good car. The only thing that would have made it better is if they w Worked with Erik Bettinger. I traded in my 2004 Mazda Miata for a good price on a good car. The only thing that would have made it better is if they would have thrown in a roof rack. Thanks Erik. More
absolutely the best car buying experience ever I needed to get a new car (SUV) with winter coming, my other car was awful last year! I researched on line on a couple of different options, safety be I needed to get a new car (SUV) with winter coming, my other car was awful last year! I researched on line on a couple of different options, safety being the first priority, cost second. First I was looking at a jeep patriot, great 4 wheel drive, bad gas mileage, but then someone at work was talking at work about their mom owning an old Subaru outback and how fantastic it was in the snow! To make a long a long story short, I went in and met with Rick Spieth, he was the most FANTASTIC sales consultant I have EVER worked with!! He was very knowledgeable, he listened to what I wanted and even helped me learn more than I knew about a Subaru! I think what I liked most was, that he took his time and had patience with my hesitance with this decision. When it was all said and done, I got a better SUV, more options and the payment where I needed it to be. I love my new 2015 Subaru Forester, and I couldn't have done it with out you Rick!!! (And of course you as well Bob Russell !) I will definitely come back to Waikem Subaru for my next new vehicle! I More
Excellent service Amazing to work with found a car I loved and could afford within hours. This is my third car I have purchased from him and I wouldn't go anywhere else Amazing to work with found a car I loved and could afford within hours. This is my third car I have purchased from him and I wouldn't go anywhere else! More
Purchased 2015 wrx Worked with Erik Bettinger and he kept me informed through the entire process of waiting on my car to arrive. Also best price on the car without any h Worked with Erik Bettinger and he kept me informed through the entire process of waiting on my car to arrive. Also best price on the car without any haggling. Every other dealer basically told me they wouldn't give me a cent off the WRX and they made it happen. Erik was even nice enough to go in on his day off to check on things for me and take pictures of the car as it came off the truck. More
Awesome I bought my first car with waikem Subaru. Brian Borntreger made the process quick and easy. All of my questions were answered and I am very happy with I bought my first car with waikem Subaru. Brian Borntreger made the process quick and easy. All of my questions were answered and I am very happy with how everything turned out. It was a great experience. More
Wonderful Experience-Awesome Sales Consultant! My husband and I went looking for a 2015 Subaru Legacy. Waikem was the second Subaru dealership that we visited. Erik Bettinger was the sales consul My husband and I went looking for a 2015 Subaru Legacy. Waikem was the second Subaru dealership that we visited. Erik Bettinger was the sales consultant that took care of us at Waikem and I couldn't be happier with the experience. Erik let us know right away that the specific car we were looking for was going to be hard to find, so he recommended that we order one. He kept us informed on the progress of our car order the entire 8 weeks. When our car finally arrived, he was as excited as we were. He spent almost 2 hours with us going over every detail of the vehicle. We picked up the car on a Saturday and the following Monday (on his day off) he called to see how we liked the car and if we had any questions on it. I just can't say enough about what a great car buying experience it was and I credit this all to Erik Bettinger. He made us feel as if we were his only customer and his excitement showing us our car when it finally arrived really made us feel special. I highly doubt that there is a better, more knowledgeable car sales consultant out there. Waikem will always have our business after this wonderful experience! More