Diehl Subaru

My experience with Brian I had a great experience at Waikem Subaru. The Subaru Specialist Brian Borntreger was very helpful and informative. He communicated updates to me in I had a great experience at Waikem Subaru. The Subaru Specialist Brian Borntreger was very helpful and informative. He communicated updates to me in a timely fashion and was very thoughtful. He fully understood the operations of the car i was considered purchasing . He was able to answer my questions to my satisfaction. He even offered to answer my questions if i ran into any problems after i purchased the car. Overall, it was a very easy and stress free experience. I would highly recommend Brian and the Waikem Subaru dealership. I would rate the experience 5 stars More

This was a wonderful experience!! I accompanied my 85 year old mother to Waikem Subaru to help her purchase a new Subaru that would have all the new safety features. We were fortunate I accompanied my 85 year old mother to Waikem Subaru to help her purchase a new Subaru that would have all the new safety features. We were fortunate enough to be able to be assisted by Erik Bettinger. He was extremely helpful and his customer service and attentiveness was exceptional. He was very patient and helpful with my mother, and he did his best to make her feel comfortable and safe. Because of Erik, buying a new car for my mother was a positive experience for both of us and we are both very grateful for that. He went above and beyond, and I will recommend him and the dealership to anyone I know who is looking for a new car. We had to drive over about an hour or so to get to the dealership from Chargin Falls, but it was well worth it!!! Thank you!!!!! More

Great experience I was not looking forward to looking for a new car when I was on the Internet to look for Kia and Subaru which I found in Consumer Reports as cars I w I was not looking forward to looking for a new car when I was on the Internet to look for Kia and Subaru which I found in Consumer Reports as cars I was interested in. The next day I received a call from Olivia Gehring offering to help me in my search for the right car. (That had ever happened to me before) At her suggestion I went to the appropriate showrooms and at Subaru met with Rick Spieth who showed me the cars I had in mind. I explained to Rick that I needed a car that a wheelchair could fit into and he and I found that that is a problem with some of today's cars. Rick and I even took the wheelchair around to various cars and found some that would fit. I then threw Rick another curve when I put a $ amount on the deal. He was great to work with. I have visited Rick three times regarding this matter. I also visited the Kia showroom and met with Brian Harris and explained to him the same conditions I did with Rick. Brian also spent a great amount of time showing me their models. I was surprised when the 'Soul' could not fit the wheelchair without losing seating. Brian also worked with me taking the wheelchair around to different cards and is still recommending some to me. He had the same issues that I requires for a sale and was very patient and very knowledgeable on the cars. Olivia has contacted to call me to see if I am receiving the treatment and service I need. I have a decision in mind and will be buying a car from Waikem in the next week or so. I have nothing but respect for your team Rick, Brian and Olivia. I am sorry that I can not be buying a car from each of your fine salesman. More

Wonderful Salesman/no pressure at all Last week, I would have rather eaten dirt than visit a dealership and deal with non-experienced salespeople. I had planned on driving an hour north t Last week, I would have rather eaten dirt than visit a dealership and deal with non-experienced salespeople. I had planned on driving an hour north to avoid a bad experience. Fortunately, I chose to visit Waikem Subaru. The salesperson was very helpful and did not put pressure on to buy. He explained his test drives took a little under 30 minutes to make sure I was happy with the car rather than have buyer's remorse. The experienced salesman, along with the experienced financial person was very smooth. They gave me more for my vehicle than I expected and kept my payments where they had previously been on a used vehicle I had been driving. I cannot say enough about this experience. It was the best and I have been buying cars for over 40 years now. More

Best car buying experience Christopher Byron at Waikem Subaru actually made the car buying experience pleasant! He was great to work with, never pushy, and was very knowledgeabl Christopher Byron at Waikem Subaru actually made the car buying experience pleasant! He was great to work with, never pushy, and was very knowledgeable about all the cars. Not only do I love my Subaru Legacy, but Chris really made the experience enjoyable! More

More then expected Went to Waikem Subaru to test drive a used vehicle I had been looking for. Got there just before closing, with no plans of taking it home that day. Went to Waikem Subaru to test drive a used vehicle I had been looking for. Got there just before closing, with no plans of taking it home that day. Bob, Rick Ballas, and Adrian went way above the call of duty and stayed for over an hour past closing to save me a two and half hour drive back to pick it up, they went above all expectations. What a pleasure to deal with Waikem. I will be recommending Waikem to anyone I deal with. Thanks for all the help. Marvin P. More

BUYING A SUBARU OUTBACK Finally, after a year of dealing with other dealerships, I bought a 2016 Subaru Outback at the Waikem Subaru dealership. The car is beautiful. They Finally, after a year of dealing with other dealerships, I bought a 2016 Subaru Outback at the Waikem Subaru dealership. The car is beautiful. They were great, especially Christopher Byron, our salesman, and a very good one at that. I was hesitant as it was a distance from where I live, but it was well worth the trip. Christopher was professional, knowledgeable, and very friendly by e-mail, over the phone and in person at the dealership. The whole process was painless and actually fun. We went on a road trip to pick up the car. They make buying a car so easy. More

Good to deal with It was time to buy a new car and went to Waikem Subaru and Brian Borntregerwas very easy to deal with. We work out a great deal and they went and foun It was time to buy a new car and went to Waikem Subaru and Brian Borntregerwas very easy to deal with. We work out a great deal and they went and found the car I wanted More

First Subaru Purchased We were in the market for a new vehicle before year end and have been getting great reviews on the Subaru Outback. We decided to check them out at Wai We were in the market for a new vehicle before year end and have been getting great reviews on the Subaru Outback. We decided to check them out at Waikem Subaru in Massillon. Brian Borntreger met us at the door of the dealership and showed us what was available. After going over the options and taking one for a test drive we settled on the one we felt would fit our needs and ended up taking it home with us. Brian was so helpful and answered all our questions, we were very comfortable working with him. We were only going to look at the Outback but we ended up with a buy. More

Very helpful dealership I was recently in the market for a new car and had the opportunity to work with Brian Borntreger. I have never worked with a more patient and caring I was recently in the market for a new car and had the opportunity to work with Brian Borntreger. I have never worked with a more patient and caring salesperson. Brian was not your typical pushy car salesperson but was a pleasure to work with. I wish the sale of the vehicle would have worked out and I put no blame on Brian. Had we been able to come to an agreement on the amount, I would have definitely purchased the vehicle from him. Brian does not control what the final sale of the vehicle is. I highly recommend anyone in the market for a new Subaru to contact Brian at Waikem. He is a great guy to work with. More