Diehl Subaru

Everyone went the extra mile to get us the best deal. Our sales-person Carolyn Ling listened to all of our needs and concerns and worked very hard to address each and every one, staying way past closing t Our sales-person Carolyn Ling listened to all of our needs and concerns and worked very hard to address each and every one, staying way past closing time to ensure we got the right car at the right price. More

2015 Subaru Outback - What a pleasure to drive. My wife and I really enjoy our new 2015 Subaru Outback. The ride is comfortable and the handling is great. The Outback is filled with numerous feature My wife and I really enjoy our new 2015 Subaru Outback. The ride is comfortable and the handling is great. The Outback is filled with numerous features which make driving a pleasure. We test drove a number of small SUV's prior to deciding on our Outback and they didn't compare to the Outback. Rick Spieth, our Sales Consultant at Waikem Subaru, was extremely helpful and spent quite a bit of time explaining the many features including Eyesight, Voice Commands and many others. Rick was able to find an Outback with the features ,including the color, we wanted at a great price in a short amount of time. I would definitely recommend this auto and this dealership. More

Love my new Outback! We bought a 2015 outback and we had a great experience. Eric was very easy to work with and had great knowledge about the new outback. We bought a 2015 outback and we had a great experience. Eric was very easy to work with and had great knowledge about the new outback. More

Pat on the back for Erik We just went to start looking for a new, reliable vehicle and talked to Erik Bettinger. We left with the purchase of a Subaru Forester that we came b We just went to start looking for a new, reliable vehicle and talked to Erik Bettinger. We left with the purchase of a Subaru Forester that we came back and picked up 2 days later! Everyone was very friendly, Erik was very professional and knowledgable about the vehicle and particularly sold us on the EyeSight feature which we have found to be invaluable on long distance driving. Highly recommend Erik and Waikem Subaru! More

Will recommend to ALL family and friends! Wow!!!!! Eric Bettinger in sales went above and beyond to help me get the right car for me and my sketchy credit situation and most definitely deserve Wow!!!!! Eric Bettinger in sales went above and beyond to help me get the right car for me and my sketchy credit situation and most definitely deserves Salesman of the Month!!!! I LOVE my subaru and it was the best car buying experience I had ever had. Low pressure, awesome experience, and great friendly staff. After I hit a pothole and destroyed my tire, Service at Waikem did their best to make sure I was satisfied. I will never buy another vehicle from anyone else or go anywhere else for service besides Waikem Subaru. Love this place! Thanks Eric and Don! More

Easy going Went in and test drove a legacy on a snowy Saturday...the car sold itself. The salesman was easy to deal with, financing was completed in a short tim Went in and test drove a legacy on a snowy Saturday...the car sold itself. The salesman was easy to deal with, financing was completed in a short time. I will return. More

I needed a good vehicle for the snow I visited another dealership to look for a car to replace my Challenger. I needed something that would get through the hilly terrain in the snow wher I visited another dealership to look for a car to replace my Challenger. I needed something that would get through the hilly terrain in the snow where I work. I was not impressed. I went to Waikem where my wife purchased her KIA a year earlier. I have never owned a Subaru before so I was not impressed when this first dealership did not want to sell me a car. I just figured I would get the same treatment at Waikem. I was wrong. Erik, my salesman, knew everything that there is to know about a Subaru in any model. He took me on two different test drives until I decided I wanted a Crosstrek. He had me put that car through its paces even taking me off road into some snow and ice. I had never been on a test drive like that. I got a good deal on my trade and a no haggle price that was very competitive with everything I saw online even getting a better than expected interest rate. I got a price, a real price, on the car I wanted. I never had such an easy time buying a car! I have enjoyed my new Subaru so far. I am waiting for more snow and ice to fall on the roads. If you have any questions or you are looking into buying a Subaru, check with Erik. I think that Subaru runs through his veins. He loves these cars so much. Thanks for the great experience! Oh, they have a brand new state of the art facility too. Go check them out! More

Great Experience I was searching online for a deal. I came across a lease deal on a Subaru Forester. At 60+ years old I had never leased a vehicle before nor ever ow I was searching online for a deal. I came across a lease deal on a Subaru Forester. At 60+ years old I had never leased a vehicle before nor ever owned or ridden in a Subaru. I contacted Waikem Subaru online with some questions, after a few communications with Tyler Fulz, I was cordially invited to come in and was introduced to sales consultant Rick Spieth by sales manager Bob Russel. Rick Spieth took time to answer my many questions. Rick was very knowlegeable, cordial and easy to talk to. He provided a great test drive experience as well. Without any pressure at all, I decided to let go of the vehicle I had been driving for the past 14 years and lease a 2015 Forester. Rick Spieth made the process very easy. (The entire staff seems to work well together to make things happen so easily.) They didn't have the color I liked onsite, Rick had one transferred in. Rick had everything ready when I arrived to pick it up. After signing a few papers with Rick Minster, Finance Manger, Rick Spieth gave me a tour of the vehicle (and facility) then sat with me in the vehicle and explained and demonstrated how all the controls worked. Rick Spieth provided me with exceptional service. More

Worth the trip My father-in-law passed two years ago and my mother-in-law decided it was time for a new car. Her 140K 4cyl. FWD '06 VUE was well cared for but the ef My father-in-law passed two years ago and my mother-in-law decided it was time for a new car. Her 140K 4cyl. FWD '06 VUE was well cared for but the effects of age tend to show up at the most unopportune times. When her car went in for maintenance she borrowed either our loaded Altima or AWD Pacifica. She wanted a well equipped mid size AWD SUV preferrably a 6cyl. and made in the USA. I was the point man. For the first time I did an internet search and requested quotes from several dealerships. Park Subaru, Cascade Subaru, and some others. Their idea of a quote was to have one of their sales people contact me using the information I provided. I might as well of walked in cold. We did visit several dealers with said sales people in the Summit county area, still no quotes. Did not get a good feeling, did not attempt to negotiate. Negotiating is not my favorite thing, even though I am good at it. I have heard some good things about Waikem. We tried them, what a pleasent surprise. Sarah Sims sent a quote on a Forester with a an introduction to Waikem auto group, contact #'s etc. We took that information and visited Waikem Subaru. Ian Ross met us and proceeded to show us what he had in stock. He introduced us to Bob Russel the manager. We left with a good feeling. We stopped at the Hyundai outlet to pick up info on the Sante Fe. Robin Monticelli helped us. I told her we we were working with Ian Ross and she said he could sell any vehicle in the group. She showed integrity. Impressive. Ian was very patient with us. We tested the Forester. Sante Fe. Sante Fe Sport. Sorento. and the Nisson Murano. I asked Sarah for quotes on these vehicles at different times and she promptly and pleasantly did so. The quotes had a nice percentage off. It would have taken some good negotiating to get that. We ended up ordering a fully loaded Subaru Outback. Same % off. Bob Russel found a $96 error in the paper work in our favor. Integrity again. Ian kept us in the loop on delivery date. When the vehicle came Ian carefully went over the equippment in the car. He said he would be glad to help us any time with operational questions. Sarah Sims, Ian Ross, and Bob Russel made Waikem a good Experience. My mother-in-law will bring it back there for service when needed. Sincerely Jack Kohl More

Helpful and friendly I entered the dealership with a fairly specific set of requirements for a vehicle. Brian looked exhaustively to find anything that met my description I entered the dealership with a fairly specific set of requirements for a vehicle. Brian looked exhaustively to find anything that met my description and eventually we found something. I will definitely keep them in mind for future purchases. More