Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Traded in older Forester for a new one Working with Matt Drexler at Waikem Subaru was a pleasure. We went through a lot trying to make our trade work, not because of Waikem's issues but bec Working with Matt Drexler at Waikem Subaru was a pleasure. We went through a lot trying to make our trade work, not because of Waikem's issues but because our own trade-in vehicle had a lot of strings attached, and yet Waikem was always patient and honest. Matt is a genuine salesperson who just wants to do the best for the customer without being pushy or sly in any way. It was a pleasure to work with him and we are so happy we were able to make the exchange work! We love our new car and feel that we got a great value through a process that was more enjoyable than painful :). More
Excellent Service Carolyn Ling and Rick Spieth provided excellent service in the purchase of our new car. They were very knowledgeable, thorough and cooperative in hel Carolyn Ling and Rick Spieth provided excellent service in the purchase of our new car. They were very knowledgeable, thorough and cooperative in helping us. More
Very good experience! Overall very good experience with Waikem. Matt Drexler has been very helpful through the whole process. Matt is knowledgeable and familiar with the bu Overall very good experience with Waikem. Matt Drexler has been very helpful through the whole process. Matt is knowledgeable and familiar with the buying process. More
Love my Subaru My overall experience @ Waikem Subaru was fantastic. I drove all the way from Pittsburgh to work with this dealership because they gave me the most mo My overall experience @ Waikem Subaru was fantastic. I drove all the way from Pittsburgh to work with this dealership because they gave me the most money for my trade, the gave me the best price on a new Impreza, they were able to get me excellent finance options, and they placed the order to have my car custom built in Japan. More
Great experience We worked with Erik Bettinger for the purchase of our Subaru Forester and the entire process was easy and stress-free. Erik was knowledgeable and help We worked with Erik Bettinger for the purchase of our Subaru Forester and the entire process was easy and stress-free. Erik was knowledgeable and helpful in answering our questions, getting the paper work taken care of quickly, and working with our lender (USAA) so we could drive the car home that same day. He did not push us toward a certain car or model but rather helped in the decision making process when asked to do so, this was very refreshing after working with pushy dealerships in the past. Erik also went above and beyond in showing us how to use all the features of our new car and making sure it was in perfect condition before we drove it home. Overall, great experience and would definitely recommend working with Erik and Waikem Subaru! More
Awesome Experience I got a quote from TrueCar and then was contacted by Chris Byron. He made me an offer that was lower than the TrueCar price. I bought the car withou I got a quote from TrueCar and then was contacted by Chris Byron. He made me an offer that was lower than the TrueCar price. I bought the car without stepping foot in the dealership until the day I picked it up. Chris was awesome keeping me updated on my car along the way. He was honest, friendly and extremely helpful. It was such a hassle free experience. I will definitely shop at Waikem again for my next, car. More
Great service, great people. I live in NC, and bought this in Ohio, almost totally online, and with discussions with Matt Drexler. It was an incredibly easy transaction, he was h I live in NC, and bought this in Ohio, almost totally online, and with discussions with Matt Drexler. It was an incredibly easy transaction, he was honest, didn't tell me things that were not true (unlike my local dealership), and made this the smoothest buying experience ever! My brother, who lives in Ohio, wanted my car for his youngest daughter, which is why I bought in Ohio. Even in Ohio, I had conflicting, or no answers to questions on cars from other Subaru dealers. Waikem even delivered my new Subaru to my sister's house to fit MY needs and plans to surprise my niece with my car. I would very highly recommend this dealer, and Matt. More
Positive experience Thanks for the positive experience ! I got the Subaru I wanted and am delighted with it! Matt Drexler was very helpful, knowledgeable, and delivered e Thanks for the positive experience ! I got the Subaru I wanted and am delighted with it! Matt Drexler was very helpful, knowledgeable, and delivered excellent service! Thanks Matt! More
Highly recommend this dealership! We purchased our 7th Subaru from Rick Spieth last week and I have nothing but good things to say about Rick, Bob Russell and the entire Subaru team. We purchased our 7th Subaru from Rick Spieth last week and I have nothing but good things to say about Rick, Bob Russell and the entire Subaru team. Rick returns my calls in a timely manner and follows up on any question or concern. The service department is excellent. We have been dealing with Rick, Bob and Waikem Subaru since 2006 and highly recommend them! More
FANTASTIC Purchased our first Subaru last week, after much deliberation. We went to the auto show and did our research and after months of looking and comparin Purchased our first Subaru last week, after much deliberation. We went to the auto show and did our research and after months of looking and comparing we finally decided on the Subaru Outback! Absolutely love this vehicle and all of the options! Not wishing summer away but can not wait to try it in the snow! Erik was our salesman and he was awesome, very patient. Especially our first visit knowing we were not ready to purchase just yet. But he himself owned a Subaru and knew we would be back, LOL. He kept in touch with us on our search and test driving of other vehicles, and .......guess what? we came back and purchased a 2012 outback limited. Love the outback! Thanks for an all around great experience! And Thank you Erik for your patience! More