Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Easiest car purchase ever! After spending several weekends test driving different vehicles, my daughter and I decided on the Subaru crosstrek. We visited several subaru dealersh After spending several weekends test driving different vehicles, my daughter and I decided on the Subaru crosstrek. We visited several subaru dealerships , Waikem's being the most impressive. Rick Ballas (sales) was genuinely enthusiastic about demonstrating all of the cool features of the crosstrek(none of which my old car had ).He made sure I got exactly the car I wanted, and the best price. Adrian made the financial end of things fun, if that's possible. I look forward to a long relationship with this dealership taking care of my new subaru ! More
Best car buying experience I ever had. Awesome sales people. Extremely knowledgeable, friendly, no pressure sales staff. They really go out of their way to help you find a car you can aff Awesome sales people. Extremely knowledgeable, friendly, no pressure sales staff. They really go out of their way to help you find a car you can afford. Not only that, they make sure you are happy with your purchase afterwards! More
Easy, quick, good environment We came into the dealership to speak with Brian about finding me an SUV, my mother in law worked with him when she bought her Subaru. Brian Borntreger We came into the dealership to speak with Brian about finding me an SUV, my mother in law worked with him when she bought her Subaru. Brian Borntreger was the most easy person to talk to. He always tries to find what's best for you and never puts you in a vehicles that won't fit your needs. I felt as though I could call and ask him questions freely and always had good advice. It's nice dealing with someone you can have a conversation with on a personal level. More
Awesome customer service! My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously t My fiancé and I bought a used Subaru Outback February 4th from Brian and we noticed a few minor things on the car that we had looked over previously that were issues. Brian went above and beyond and talked to the service department and had the isssues fixed with no out of pocket expenses to us which was greatly appreciated. The service department had us in and out in a very reasonable amount of time with good work being completed. More
Used car purchase I Always receive the best service and sales, won't go anywhere else. Rick Ballas is the best!, recommend to all my friends and family. I Always receive the best service and sales, won't go anywhere else. Rick Ballas is the best!, recommend to all my friends and family. More
great service department. knowledgeable. fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and d fro m Rick to service, we are treated with respect and honesty. we've bought new and used. we' ve been treated well. It's anice feeling to go and deal with friends. More
My first Subaru. Rick Ballas was great to deal with. Very helpful with getting my Impreza. Every one I talked to was very friendly and helpful. A great experience. Rick Ballas was great to deal with. Very helpful with getting my Impreza. Every one I talked to was very friendly and helpful. A great experience. More
A big thanks to Rick Spieth & Adrian Waikem After years of admiring them from afar we finally purchased our first Subaru - a 2017 Forester. Our months of research pointed to a Subaru as being T After years of admiring them from afar we finally purchased our first Subaru - a 2017 Forester. Our months of research pointed to a Subaru as being THE best choice for an AWD vehicle. Sales person Rick Spieth did a wonderful job of explaining existing as well as recent advances in Subaru technology and how it all benefits the owner(s). After a test drive I quickly discovered at 6'6" more head (no moon roof please!) and leg room than any other competitors vehicle. After receiving a fair trade in value for a 2003 Highlander our decision to purchase a new Forester was relatively easy, well, except for the interior/exterior colors but hey, that didn't take all that long to decide on. The only question now was which financing avenue to utilize - enter Finance Manager Adrian Waikem whose causal and non-aggressive approach mirrored that of Rick Spieth. This Waikem team was friendly, helpful and knowledgable and we look forward to many years of reliability and enjoyment from the Forester. A future purchase of a second Subaru is a safe bet and we highly recommend Wiakem to any and all looking for a new Subaru vehicle. More
The best new car buying experience I've ever had By far the best dealership experience I've ever had! Customer service is top notch and very very helpful with any questions you may have. By far the best dealership experience I've ever had! Customer service is top notch and very very helpful with any questions you may have. More
My second Subaru from Rick Spieth We just purchased our 2nd Subaru from Waikem with Rick Spieth as our sales person. Buying a car is very easy with these folks. Rick took quite a bit o We just purchased our 2nd Subaru from Waikem with Rick Spieth as our sales person. Buying a car is very easy with these folks. Rick took quite a bit of time going over all of the features of this car and made sure we understood all of the functions. He has also been easy to get a hold of for follow up questions. We may purchase our third Subaru this summer and wouldn't think of going anywhere else. More