Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent customer service Jay made me feel at home, didn't drag the deal out and was genuine. Test drive the car worked the details out and purchased the car. After many car pu Jay made me feel at home, didn't drag the deal out and was genuine. Test drive the car worked the details out and purchased the car. After many car purchases this is something I never do. Excellent customer service at a fair price. I will be back!! More
1st Subaru Our salesman, Erik Bettinger, did a great job understanding what we wanted and helping us make an informed decision. He then worked to get us a fair Our salesman, Erik Bettinger, did a great job understanding what we wanted and helping us make an informed decision. He then worked to get us a fair deal. He also took the time to go over every new feature of our car until we understood it. Love our new car and looking forward to years of happing driving. More
Great Customer Service, Great Value Had a wonderful experience this past weekend with Dan, Jessica, And the whole Subaru team! They were happy to answer all of my questions. Highly reco Had a wonderful experience this past weekend with Dan, Jessica, And the whole Subaru team! They were happy to answer all of my questions. Highly recommend. More
1st Subaru Purchase Dan Auman, along with the Subaru dealership, did an amazing job of treating us like valued customers! This was our first experience with the Waikem de Dan Auman, along with the Subaru dealership, did an amazing job of treating us like valued customers! This was our first experience with the Waikem dealership and we are definitely sold on your company. We also love our new Subaru Ascent! More
Erik B & Waikem Subaru forever! If I can help it, I will never buy a car other than a Subaru from Erik Bettinger at Waikem Subaru. He was extremely communicative and responsive to my If I can help it, I will never buy a car other than a Subaru from Erik Bettinger at Waikem Subaru. He was extremely communicative and responsive to my needs and budget. He was professional and personable. I have now leased a second Impreza through him and couldn’t be happier. He even laughed at my family’s jokes. :) He did everything he could to get me into the car of my dreams ... twice. More
Our second Waikem car! I had my first Waikem Subraru Forester four wheel drive vehicle for over eight years and had 175,000 miles on it. Although the wonderful service staf I had my first Waikem Subraru Forester four wheel drive vehicle for over eight years and had 175,000 miles on it. Although the wonderful service staff at Waikem told me the car was in excellent condition (thanks to their expertise), my husband and I still felt it was time to look for a new car. I never considered any other dealership than Waikem. Dan Auman met us right away at the door. He sat down with us, listened patiently to our vision, asked pertinent questions, and right away showed us a car that I immediately loved. At our request, he agreed to look around for another model. He did find another model, but of course, I bought the first car he showed us. Dan took the time to answer questions about financing, procedures for getting the title, etc.. After purchasing the car, he showed me how to work the different controls and made sure I was comfortable with everything before driving off the lot. We had a great experience all the way around purchasing my new car! More
Knowledgeable friendly staff. We were recommended to Waikem Subaru by Lexie Woods, called in and spoke to Sarah Sims who was very helpful. John Knox are salesman was very knowledg We were recommended to Waikem Subaru by Lexie Woods, called in and spoke to Sarah Sims who was very helpful. John Knox are salesman was very knowledgeable and helpful. While we waited to finish the paperwork several staff members asked if we needed any help and offered us water or coffee. We were pleased with the ease and service of the whole purchasing process. More
Knowledgeable staff, friendly, very comfortable atmosphere I went looking for a new Subaru Ascent. I had already seen one before I went. I was up front about what I needed budget wise and they were able to mak I went looking for a new Subaru Ascent. I had already seen one before I went. I was up front about what I needed budget wise and they were able to make everything work. Erik was a very knowledgeable sales associate and very friendly. I wasn't pressured for anything and it made the experience very awesome. Waikem has been a staple in the Canton/Massillon area. As expected, the experience was outstanding. More
very helpful I called into waikem interested in a used used car i saw online. I talked to tatum. She gave me some extra info in the car and even called to see if t I called into waikem interested in a used used car i saw online. I talked to tatum. She gave me some extra info in the car and even called to see if the car was still there before i came in. The car had been sold already, but she did offer to watch for something else and even have me meet with her manager when i could come in. I plan to work with waikem when im ready to get something. very helpful so far!! More
Great experience. We have not purchased a new vehicle in over 12 years and were very pleased with our treatment by salesman Dan Auman. He was patient, knowledgeable an We have not purchased a new vehicle in over 12 years and were very pleased with our treatment by salesman Dan Auman. He was patient, knowledgeable and answered all our questions. We would recommend Dan and Subaru to others. We are very happy with our vehicle so far. More