Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent car buying experience Waikem Subaru is a smaller car dealership but they are great to work with. The salesman Rich Spieth was very informative and thorough. My first test d Waikem Subaru is a smaller car dealership but they are great to work with. The salesman Rich Spieth was very informative and thorough. My first test drive was about 40-45 minutes long on highway and back roads. Rick went over all the safety and convenience features of the vehicle that I was interested in. Unfortunately the model, features and color that I wanted was not available anywhere in the area so we had to order one made for me from Subaru. Rick kept me updated as I impatiently waited for my new vehicle. Upon arrival Rick notified me, we set up an appointment and again went for a very long test drive to go over all the features. He also took the time to go over a lot of the equipment, features and safety standards in the owners manuals. He set up our phones for the hands free system and showed us how to use the Sirius Radio . He got me started with the Starlink APP for remote start and the Starlink for emergency roadside assistance. Being that this is my first vehicle with all the connectivity and cameras in it I needed a little extra time to absorb all of it but Rick was very patient with me. In two weeks I have an appointment to go back to Waikem Subaru to go over anything that I might have questions about or need more information. This has been the best car buying experience and I highly recommend Waikem Subaru. More
Wonderful customer service! This will be the third Subaru we have purchased from this dealership. The salesman, Dan Auman was a pleasure to work with! He was very knowledgeable This will be the third Subaru we have purchased from this dealership. The salesman, Dan Auman was a pleasure to work with! He was very knowledgeable and helpful. We love our Subarus and the customer service we have received at this dealership! A big thanks to Dan and Subaru! More
Great Experience!! Bought my first Subaru at Waikem and the overall experience was great. Did the online tools to save time before getting there. Erik Bettinger was my s Bought my first Subaru at Waikem and the overall experience was great. Did the online tools to save time before getting there. Erik Bettinger was my sales associate, he was very professional, very knowledgeable and provided great customer service. Erik took the time to explain and show all the features the Forester had to offer. Waikem Subaru was transparent on everything from the price to financing. Would definitely recommend to anyone looking to get a new Subaru. More
Go to Waikem Subaru it’s a wonderful no pressure experience! Dan Auman knows his cars. He was informative and knowledgeable on all aspects of the Subaru’s and we chose the Outback. This is my second car from Wai Dan Auman knows his cars. He was informative and knowledgeable on all aspects of the Subaru’s and we chose the Outback. This is my second car from Waikems and their Service is the best! More
Waikem subaru New outback 3.6r. Car buying was not as expected. This experience was fantastic thanks to Erik!!! Thank you . I will come to Waikem Subaru again. Jane New outback 3.6r. Car buying was not as expected. This experience was fantastic thanks to Erik!!! Thank you . I will come to Waikem Subaru again. Janet Carter More
New outback I knew nothing about WAIKEM Subaru, but contacted them for pricing information. Went in the next day, met with Dan Auman, and ended up buying my first I knew nothing about WAIKEM Subaru, but contacted them for pricing information. Went in the next day, met with Dan Auman, and ended up buying my first Subaru! Small dealership, but very customer oriented. Dan did everything in his power to get me what I wanted at a fair price. It doesn’t hurt that the dealership has the BBB seal of approval. Thanks Waikem! More
Great community dealership Waikem Subaru employees are all so nice and helpful. Erik Bettinger was so great without pressure to buy a car. He explained everything about the ca Waikem Subaru employees are all so nice and helpful. Erik Bettinger was so great without pressure to buy a car. He explained everything about the car, the buying process, etc. I feel that I can call him at any time to ask a question. Dennis Krider was awesome explaining things I hadn't read about in the manual yet. More
very pleased Dan Auman was my sales person. He was very knowledgeable about the Forester I was buying. No pressure sales tactics, what a refreshing change. Very ha Dan Auman was my sales person. He was very knowledgeable about the Forester I was buying. No pressure sales tactics, what a refreshing change. Very happy I went to Waikam and purchased from them. Thank You Dan. Paul M. More
Cordial salesman Erik Bettinger provided a cordial, no-pressure sales experience. This is the second car we have bought with Erik's help. It's refreshing to find som Erik Bettinger provided a cordial, no-pressure sales experience. This is the second car we have bought with Erik's help. It's refreshing to find someone in auto sales you can heartily recommend to others. More
Salesman was excellent Purchased a '16 Forester. Our Salesman, Dan Auman, was great. No pressure at all and he made sure we new everything about the cars features. W Purchased a '16 Forester. Our Salesman, Dan Auman, was great. No pressure at all and he made sure we new everything about the cars features. We would recommend Dan Auman and Waikem Subaru to our friends and family. More