Diehl Subaru

Great Customer Service We had a great experience this weekend purchasing our Subaru Outback from Waikem Subaru. We worked with Dan and he was awesome. The rest of the staff We had a great experience this weekend purchasing our Subaru Outback from Waikem Subaru. We worked with Dan and he was awesome. The rest of the staff was great too. We brought our dog along and he got lots of love and even some presents. It was a no pressure purchase - we did not feel rushed and Dan helped us find the perfect vehicle for our needs. Thanks Subaru. More

Great Salesman Erik Bettinger was and is a great salesman. He answered all my concerns,knew the car inside and out to answer all of my questions. He went over ever Erik Bettinger was and is a great salesman. He answered all my concerns,knew the car inside and out to answer all of my questions. He went over everything with me and took his time going back over everything until I felt comfortable. He has taken the time to call me several times to make sure everything was going okay and if I had any questions. Not too many salesman would take the time after they sold the car. I would tell everyone I know that if they are in the market to buy a car, go to Waikem and ask for Erik Bettinger. More

Great experience We have dealt with Waikem Subaru for several years. It has always been a pleasure to work with Eric Bettenger since he is both knowledgeable and pers We have dealt with Waikem Subaru for several years. It has always been a pleasure to work with Eric Bettenger since he is both knowledgeable and personable. We have purchased multiple vehicles from Waikem with Eric's help. We recently moved from Wooster to Olmsted Falls but decided to continue to work with Eric at the Massillon dealership. He always takes the time to thoroughly explain the financial process and the nuances of the vehicles we have purchased. We are confident in Eric's guidance and knowledge, otherwise we would go somewhere closer. Wayne Stephens More

Outback ♥️♥️ Well, I had been thinking about trading my Honda CRV in, after 5 years, and looking for another vehicle. I was contemplating several different makes Well, I had been thinking about trading my Honda CRV in, after 5 years, and looking for another vehicle. I was contemplating several different makes and just wasn’t sure which direction I was going. But, I had previously had 2 other Subarus in the past and was very happy with them. So when I stopped at Waikem Subaru, I had a very pleasant experience. My salesman, Dan Auman, was a pleasure to deal with. Very knowledgeable and helpful and answered any questions that I had. He was very patient and willing to go above and beyond in making the buying process go as smoothly as possible. I also dealt with Jessica Potts, who was a whiz with the paperwork. So glad she knew exactly what she was doing. Made the paperwork much easier to understand. I have only had it a few days, but I am confident that I am going to love my Outback. The ride is so smooth and the safety features are excellent. Thank you, Dan Auman, for making my vehicle purchase a pleasurable experience. I am very confident in my decision. More

Great Experience The employees were all really pleasant to work with. We felt with Brian Offenberger. He was fantastic! Made us feel secure with our decision. The sale The employees were all really pleasant to work with. We felt with Brian Offenberger. He was fantastic! Made us feel secure with our decision. The sales manager was also easy to work with. More

Two new cars in one day! It's often nerve wracking when you have to replace one car, let alone two at the same time. Both car owners in our household were in desperate need of It's often nerve wracking when you have to replace one car, let alone two at the same time. Both car owners in our household were in desperate need of two dependable cars. Neither one of us had ever owned a Subaru, but after a lot of research we landed on a Crosstrek for one of the two vehicles and were undecided on what we wanted for the other car. We walked into the dealership and Terry Prater was working. He walked us through the entire process and was very knowledgeable without being pushy at all. We walked out of the dealership entirely satisfied knowing we had two reliable cars that would last us for a decade or so to come. More

Love my Ascent ❤️ Let me start off by saying that even though I love new cars, the car buying process is one I have always dreaded. Well, I am here to say that Dan Aum Let me start off by saying that even though I love new cars, the car buying process is one I have always dreaded. Well, I am here to say that Dan Auman/Waikem Subaru (and a little help from my husband) changed that! I was struggling between a Honda Pilot and a Subaru Ascent as I wanted more room for the grandkids. Dan was very patient with me, no pressure at all while I made my decision.. obviously, I went with the Ascent and couldn’t be happier. I wanted specifics on my car so it was ordered, again no pressure from Dan to settle for something different. When my car came in, Dan very patiently and thoroughly went over the entire vehicle with me. I must say here that I was turning in a 2017 Forester that was purchased from another Subaru dealer, but I learned so much more from Dan! Bottom line, I would highly recommend Waikem Subaru, especially Dan Auman. Love, love, love my new Ascent ?? More

Great! Rick Speith car salesmen was friendly and attentive. He answered all my questions. He took his time to show me all the vehicle's features and benefi Rick Speith car salesmen was friendly and attentive. He answered all my questions. He took his time to show me all the vehicle's features and benefits. He was patient describing the differences with my vehicle choices. More

New Subaru Purchase Have bought three cars from Waikem Subaru. Bob Russell and Brian Offenberger were helpful, knowledgeable and great to work with. Highly recommend th Have bought three cars from Waikem Subaru. Bob Russell and Brian Offenberger were helpful, knowledgeable and great to work with. Highly recommend these guys for your next Subaru purchase! More

Subaru purchase Excellent experience. Dan Auman was great. He was extremely helpful and patient. I had been to a Subaru dealer in Cleveland area but my brother had me Excellent experience. Dan Auman was great. He was extremely helpful and patient. I had been to a Subaru dealer in Cleveland area but my brother had met with Dan and found him easy to work with and willing to give me a good price. More