Diehl Subaru
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great people to work with. Peter in service is always on point with our vehicles. The sales team guys worked with us as well to get our vehicle picked up after the service area Peter in service is always on point with our vehicles. The sales team guys worked with us as well to get our vehicle picked up after the service area was closed. More
Great customer service received from each employee I interacted with. It was a positive experience. interacted with. It was a positive experience. More
I had a fantastic car buying experience! The sales and finance team made the process easy and enjoyable! I will recommend this dealership to everyone! The sales and finance team made the process easy and enjoyable! I will recommend this dealership to everyone! More
Jared served us well in the purchase of our pre-owned SUV. And the dealership worked with us when we were delayed in getting the cash freed-up for our purchase. We couldn't have had a better experience t SUV. And the dealership worked with us when we were delayed in getting the cash freed-up for our purchase. We couldn't have had a better experience that what we had with Diehl Subaru. More
Jared handled everything with integrity. Everything I wanted in a new car!! Done deal within 24 hours at a great price. I would highly recommend Diehl. Everything I wanted in a new car!! Done deal within 24 hours at a great price. I would highly recommend Diehl. More
Straight forward, convenience, friendly, efficient. From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come From test drive, price, customer service, finance - all good. Car is clean and dealer offered many services for years to come More
Staff was always available to answer questions and followed up to make sure I was satisfied followed up to make sure I was satisfied More
Usually a good experience but the visit on the 19th was very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I wi very frustrating. Techs couldn't find a problem. They reset everything and said to "come back if it happens again". It happened on the way home. I will have to make another appointment. Also, a "quiet room" or maybe a separate family waiting room would be great. I (and other customers, the waiting room was packed) had to listen to 3 preschoolers crying, squealing, and having tantrums for 2 hours. More