
Diehl Subaru
Massillon, OH
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Checked my car in for its second oil change. Rick was very friendly and professional. The service department and waiting room was very clean. While I was waiting, I received an email with a vide Rick was very friendly and professional. The service department and waiting room was very clean. While I was waiting, I received an email with a video of the underside of my car and the technician going over his checks. This is my first Subaru and I'm honestly amazed at the whole Subaru experience, from buying the vehicle, to being invited to a 'new owner' event at the dealership and the overall positive vibe. Now I understand why Subaru owners are so brand-loyal. More
We were able to work out a great deal on new forester. Its our second forester we have purchased from thorne. He is great to deal with and made it quick and easy to put great deal together. Its our second forester we have purchased from thorne. He is great to deal with and made it quick and easy to put great deal together. More
The experience working with Jordan and the entire team at the dealership was as enjoyable as going into debt for 30K can be :) Jordan was helpful, knowledgeable, and his communication was great. The rep in f the dealership was as enjoyable as going into debt for 30K can be :) Jordan was helpful, knowledgeable, and his communication was great. The rep in finance (I do not recall her name) and Matt in delivery were friendly and helpful, as well. Overall it was a good experience. More