Diehl Kia of Massillon - Service Center

I appreciated the fact that I was given a ride to and from my home by a very nice gentleman. He was very professional, friendly, and polite. from my home by a very nice gentleman. He was very professional, friendly, and polite. More

I had a great experience here, the people are friendly, good customer service, service completed quickly good customer service, service completed quickly More

Great Sevice Dept. I arrived a few minutes early and was immediately greeted and my car was serviced quickly without any issues. I arrived a few minutes early and was immediately greeted and my car was serviced quickly without any issues. More

The staff at Diehl is always professional, friendly, and accommodating, and they do an outstanding job. accommodating, and they do an outstanding job. More

Great customer service here at Diehl Kia…Molly is definitely the best to work with! definitely the best to work with! More

This dealership is in a Convenient location. Staff is friendly, pleasant and polite. I would use their services again Staff is friendly, pleasant and polite. I would use their services again More

They are always prompt with their exceptional service. I would recommended them to anyone for sakes and service. I would recommended them to anyone for sakes and service. More

They took great care of me and my car! I was nervous and was made to feel completely at ease. Thank you! I was nervous and was made to feel completely at ease. Thank you! More

Drop off was seamless. They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would b They called and gave a fair assessment of issues and recommendations along with cost. No pressure to do any additional services. Said the car would be ready the following afternoon and it was. Was able to prepay online without issue and pick up my car promptly after work. Was one of the better experiences I’ve had having work done on any car. More

They Cancelled last minute. Previous 4 attempted fixes did not work. Recommend a different dealer! Previous 4 attempted fixes did not work. Recommend a different dealer! More