Diehl Kia of Massillon - Service Center

Very kind and curious help to under your problem and give you the best service you the best service More

Service was prompt and friendly. Information was shared about upcoming service requirements with easy-to-understand details. Information was shared about upcoming service requirements with easy-to-understand details. More

I hate surveys. I asked you to stop sending them to me, yet you continue to ignore me. So anytime you send me a survey, you will get a 1 star rating. Service was goo I asked you to stop sending them to me, yet you continue to ignore me. So anytime you send me a survey, you will get a 1 star rating. Service was good. But I will never buy another car from you because I ended up getting screwed with a $3000 “finders fee” if I wouldn’t have needed the car so badly at the time I would have walked out. So now you will never sell me or my family another car. I hope that $3000 was worth it to you. Between my wife, kids and myself, you will be missing out on 8-10 cars. Enjoy that $3000. More

Molly is always so friendly and efficient, she takes great care of me!! She's the best! great care of me!! She's the best! More

They are very friendly and knowledgeable and no high pressure just the facts love my new KIA will be back again when the time is ready pressure just the facts love my new KIA will be back again when the time is ready More

Molly said my radio was covered and was ordering then called and said it wouldn’t be covered called and said it wouldn’t be covered More

I hope you do something done if the car is burning oil. if I knew that I would have never bought the car the service department was very good thank you if I knew that I would have never bought the car the service department was very good thank you More

I had a good experience with the recall on my kia soul for HECU's electrical issues. for HECU's electrical issues. More

I’ll be honest. I had difficulties with your dealership a year ago this same time of year. I chalk it up to transition pains. My recent experience couldn’t have been I had difficulties with your dealership a year ago this same time of year. I chalk it up to transition pains. My recent experience couldn’t have been more different. Attentive. Responsive. Delivered on time. Staff friendly and helpful. What a difference! More

The oil was changed. The filter was changed. The tire was replaced and the tires were rotated. The filter was changed. The tire was replaced and the tires were rotated. More