Diehl Kia of Massillon

We had a great experience with Jason, and bought a 2025 Kia Sportage We're very happy with everything Kia Sportage We're very happy with everything More

Very happy with our new 2025 Kia Sportage. Couldn't be any happier with it Couldn't be any happier with it More

Service center was clean, and I was promptly signed in, work was completed in good time, and the inspection was thorough. As far as service goes they to a great job. work was completed in good time, and the inspection was thorough. As far as service goes they to a great job. More

My Customer Rep was outstanding! She was very thorough and kind and helped me with being a first time Diehl customer. She was very thorough and kind and helped me with being a first time Diehl customer. More

Everyone I worked with was great and they got me done in a timely manner. The only hard part is getting an initial appointment within a good amount of time. a timely manner. The only hard part is getting an initial appointment within a good amount of time. More

Everyone was completely helpful with the whole process. There was video footage of inspections. My issues wasn’t fully resolved though. There was video footage of inspections. My issues wasn’t fully resolved though. More

Communication was great. Ally gave great customer service. Picked me up from my home when car was done. Ally gave great customer service. Picked me up from my home when car was done. More

The entire experience was excellent. My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer repres My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer representative was excellent and kept me updated as to the progress of the service on my car through texts. The estimate of how long the service would take was spot-on and I was very impressed with the entire experience. More

Molly was very professional and caring and attentive to servicing my car. The Service Dept took care of me. servicing my car. The Service Dept took care of me. More

Service was good. The employee that took my car and information was very friendly and explained the process. The employee that took my car and information was very friendly and explained the process. More