Diehl Kia of Massillon

Waikem Kia has an extraordinary team We went to Waikem Kia to buy out our lease. Jeff Ross handled our not so simple situation with patience and excellent service. He is knowledgable and We went to Waikem Kia to buy out our lease. Jeff Ross handled our not so simple situation with patience and excellent service. He is knowledgable and amazing at his job. The guys in finance and title were just as kind and knowledgeable. We highly recomend Waikem Kia to anyone looking for an honorable and comfortable experience! More

Excellent experience Love the hard work and dedication Jeff Ross and Wayne Ross did to earn our business. We were a hard customer to please. I LOVE my Sorrento. Love the hard work and dedication Jeff Ross and Wayne Ross did to earn our business. We were a hard customer to please. I LOVE my Sorrento. More

"100% Satisfaction" Amazing customer service Josh Haney, Josh Tracy and everyone at Waikem Kia. Best experience I every had purchasing a vehicle! Everyone was friendly, p Amazing customer service Josh Haney, Josh Tracy and everyone at Waikem Kia. Best experience I every had purchasing a vehicle! Everyone was friendly, professional and understanding of my needs and wants as soon as I walked in. Thank you Josh Haney for your time and determination. I got exactly what I always wanted, "My JEEP". More

I came into turn in my Lease Vehicle Customer Service was excellent, Roger was very patient with me, this was the first Vehicle I purchase without my husband who has now passed away, Customer Service was excellent, Roger was very patient with me, this was the first Vehicle I purchase without my husband who has now passed away, More

Awesome experience I would like to say a special thank you to Caitlyn Woods for assisting me with my search to find a used Jeep. I have been searching for several months I would like to say a special thank you to Caitlyn Woods for assisting me with my search to find a used Jeep. I have been searching for several months and she has been kind, patient and helpful. She has considered all of my requirements that I am searching for and I am confident that I will be purchasing my next vehicle from Waikem when the right Jeep comes in! More

Great Service This is my 3rd vehicle I have purchased from Waikem's. Love my new Kia Sportage. Sarah Sims answered all my questions on the phone and was very helpfu This is my 3rd vehicle I have purchased from Waikem's. Love my new Kia Sportage. Sarah Sims answered all my questions on the phone and was very helpful. Mike Evans did a fantastic job for me. Thank your team for treating me great . This is exactly why I keep coming back to Waikem's. More

First time buyer of a kia Jeff ross who took care of my wife and I and took most of the information before we arrived,and although the uniti as l visit was slow starting jeff a Jeff ross who took care of my wife and I and took most of the information before we arrived,and although the uniti as l visit was slow starting jeff and the lady in the office really stepped it up and mover the process along nicely.These folks are top notch and I will be back to buy from jeff ross in the future,thank you sir for making this experience agreat one. More

Knowledgeable sales associates Thank you to Jeff Ross for such a great experience purchasing our Kia Soul! ! He was friendly and knowledgeable! We will be a return customer! Thank you to Jeff Ross for such a great experience purchasing our Kia Soul! ! He was friendly and knowledgeable! We will be a return customer! More

AWESOME EXPERIENCE BUYING A Kia!!! First, I want to say that I highly recommend you talking with Jeff Ross if you are looking for an amazing deal on a Kia or any other vehicle Waikem ha First, I want to say that I highly recommend you talking with Jeff Ross if you are looking for an amazing deal on a Kia or any other vehicle Waikem has to offer. It was so nice that I could look at their inventory in their car lots and not be pressured to make a purchase. From being able to look around at my leisure without hassle, to entering the showroom and being greeted by Jeff and his manager, I could not say enough of how smoothly it all went. They had knowledge and experience and were able to help me with what I was looking for withOUT all of the hassle and pressure that you get from a lot of other dealerships. My mother purchased her car from Waikem and now I have purchased a vehicle from them as well. They work with YOU and get YOU what YOU want and understand limitations and everyday life issues that come into play when you are going to make a large purchase such as a vehicle. I've NEVER written a positive review about a sales person so this should allow you to see that WAIKEM IS AMAZING!!! Jeff, THANK-YOU is simply NOT enough!! I look forward to seeing you in 2 weeks!!! JEFF ROSS, everyone! REMEMBER THIS NAME!!!! More

Good experience I recently started searching for a vehicle online. I’ve never begun a car search online before so I was nervous about the process. Caitlyn woods was v I recently started searching for a vehicle online. I’ve never begun a car search online before so I was nervous about the process. Caitlyn woods was very helpful. She made the whole thing easy from start to finish. She helped give me all the details I needed to make the right decision. More