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Diehl Kia of Massillon

Massillon, OH

4.4
474 Reviews

3750 Lincoln Way E

Massillon, OH

44646

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474 Reviews of Diehl Kia of Massillon

October 13, 2024

Work started on time and completed quickly. the service representative was very professional and helpful. More

by opti11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly.
October 12, 2024

Very good service. I am pleased with the care that was taken with my vehicle More

by ANNRAWLEY244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 12, 2024

Great staff who helped me get into a much needed new vehicle. My salesman was Daniel and he really came through for me, making sure I was happy with my purchase More

by stephaniebrooks1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
October 10, 2024

The service department and all the employees I dealt with were fantastic and kept me informed. They did a great job. More

by zukas821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
October 10, 2024

Could not get a hold of anybody at Kia Service to talk to about picking up my car . Had same problem reaching someone to schedule my recall replacement parts . Hope the workmanship performed on my care i More

by ftk250
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
October 09, 2024

fast reliable and informant. did the job quickly and fast. very satisfied with service. good job. More

by beachbums1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
October 07, 2024

Very fast and courteous . Explained everything very well to me and did not take long at all More

by kaustin1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Donnie Gutherie
October 07, 2024

Staff was very friendly and helpful. Daniel was super to work with and even spent time after hours on a Friday to help us find a car. More

by alison15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, did not work with Donnie Gutherie, Donnie Gutherie
October 05, 2024

The service was great and very quick. I would definitely recommend Diehl Kia to anyone in the market for a car. More

by Yvcadav29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Gutherie
October 04, 2024

After repair requested additional information on recalled software updates and staff appeared indifferent and acted as though they had no knowledge of the situation. Didn’t even try to address the problem. More

by Rcs224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Gutherie
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