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Diehl Kia of Hermitage

Hermitage, PA

4.6
533 Reviews

1469 N Hermitage Rd

Hermitage, PA

16148

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533 Reviews of Diehl Kia of Hermitage

September 29, 2020

I am very disappointed in the hermitage location again. They didn't even fill my tires when they rotated them. Sold me a car I hate and can't even service it correctly. Biggest mistake was letting that sal More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Oct 01, 2020 -

Diehl Kia of Hermitage responded

Gina - this feedback is unsettling as we want guests to be confident in their purchases, and in our services. I sincerely apologize for your frustrations and I think it would be best if we discuss your experience together so that I can try to help. I won't be able to reach you without a last name so please call me at your convenience. Thank you, Jerry Fye - Service Manager - 724-418-4999

September 24, 2020

We had a wonderful experience at Taylor Kia they made our decision to purchase a new vehicle very smooth and Easy! We were very happy with Jesse thanks for all the help ! More

by DIFRISCHIASTEPHANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McCormick
Sep 24, 2020 -

Diehl Kia of Hermitage responded

Thank you for the review! We are so glad you had a wonderful experience working with Jesse and our team at Taylor Kia of Hermitage, and we hope that you continue to enjoy your new vehicle!

September 08, 2020

I’m very pleased with this KIA service team . Very easy to pull right into service area and conveniently located next to comfortable waiting area. More

by guitarloree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 08, 2020 -

Diehl Kia of Hermitage responded

Thank you for the kind words! We appreciate your confidence in our team and we hope to see you back at Taylor Kia of Hermitage next time. Safe travels!

August 21, 2020

They reached out to me and wanted to resolve my issues with there customer service. I gave them another chance to earn my business and they did. Great customer service at there Taylor Chevy store. More

by jsjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gagliardi
Aug 21, 2020 -

Diehl Kia of Hermitage responded

Thank you for trusting us to make things right. We're grateful to have you as a customer and look forward to taking care of you next time!

July 30, 2020

Great service department. All the employees from service to parts are very friendly and helpful. I own four Kia automobiles and will bring them to Taylor Kia of Hermitage when service is needed. More

by Joekeystone07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Jerry
Jul 30, 2020 -

Diehl Kia of Hermitage responded

Thank you for the 5-star review! It is always a pleasure to service your vehicles here at Taylor Kia of Hermitage, and we look forward to your next visit!

July 15, 2020

The dealership and customer service were exceptional. Very professional, efficient, and timely. I was able to test drive and sign for my car in under two hours. Kia staff is always knowledgeable and frie More

by carissamarie0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, finance Kam, sales
Jul 15, 2020 -

Diehl Kia of Hermitage responded

Carissa - "professional, efficient, and timely" are all words we love to see! Thank you so much for being part of the Kia family and for supporting us with a wonderful review. We wish you safe driving in your new vehicle.

May 11, 2020

Great service!!! Friendly workers clean and great place to go ! They work with you and let you know every step of what is going on ! More

by bofchinick86
Recommend Dealer
Yes
Employees Worked With
Dallas
May 12, 2020 -

Diehl Kia of Hermitage responded

At Taylor Kia of Hermitage, we aim to offer excellent service during every step of the way and it makes us so happy to know that our team is hitting the mark! Thanks for supporting us, we look forward to working with you next time.

March 07, 2020

Steven, Service Department, was very friendly and welcoming during my first maintenance appointment for my 2020 Telluride. Highly recommend Telluride and Taylor Kia-Hermitage!!! Excellent More

by enh114
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 09, 2020 -

Diehl Kia of Hermitage responded

We love happy customers so this is fantastic to read! Thank you very much for being part of the Taylor Kia of Hermitage family. We hope that you continue to enjoy your 2020 Kia Telluride.

February 19, 2020

I got an appointment immediately for the time I wanted. They took care of my remotes and did a tremendous job on the car. I was treated with courtesy and professionalism. I love my Kia! More

by jjjhub
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 19, 2020 -

Diehl Kia of Hermitage responded

We appreciate you taking the time to write us this review! At Taylor Kia of Hermitage, we strive to provide exceptional service for our customers and it's great to hear that our team did that for you.

December 31, 2019

The service department at Taylor Kia is first rate. I’ve never experienced a more professional and friendly staff anywhere else. Their representative, Jerry, is a real asset to their company. More

by jkerseypbso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 31, 2019 -

Diehl Kia of Hermitage responded

It means so much to hear that our service stood out to you! Thank you very much for rating us five-stars and giving a shout out to Jerry. We look forward to assisting you next time at Taylor Kia of Hermitage.