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Diehl Kia of Hermitage
Hermitage, PA
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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533 Reviews of Diehl Kia of Hermitage
February 18, 2021
Charged 149.00 found and fixed nothing, no paperwork showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived a showing diagnostics that were "run" no work showing that they tested any sensors that might have been at fault. Drove an hour to pick it up arrived at 5:32 service closed at 5:30 no one was able to take the outrageous 149.00 dollar charge, but they could take a down payment on a sale just not money for service. They said to come back tomorrow. I offered card or cash hey couldn't do it unable to process a payment . So I had to take my son to work and pick him up at midnight cause they wouldn't give him his car that they did nothing to, and couldn't take a payment for. Completely understand that I was late getting there,but come on 6 people there and no one knows how to take money. Sales guy as nice ,but unable to be of any assistance. Oh and I still have my problem. More
by Yellowdragon1975
Employees Worked With
Don't know,
February 13, 2021
Pleasant no pressure buying experience. Kam did a very good job setting up out test drive and explaining of the equipment and features of the K5. good job setting up out test drive and explaining of the equipment and features of the K5. More
by bhorr
Employees Worked With
Kam Thornton
February 08, 2021
Best car buying experience of my life. Everyone very friendly, and made it easy. Would highly recommend our salesman Bob Elliott, and everyone at Taylor Kia friendly, and made it easy. Would highly recommend our salesman Bob Elliott, and everyone at Taylor Kia More
by Bobandbabs
Employees Worked With
Bob 2
February 08, 2021
Fast and excellent service. Customer service is very friendly and know what they are doing. Highly recommend Kia of Hermitage for all services that are needed. friendly and know what they are doing. Highly recommend Kia of Hermitage for all services that are needed. More
by burngb
Employees Worked With
Service department
January 24, 2021
People at the dealership were very informative, were quite friendly along with being very professional! Will definitely recommend this dealership along with it’s employees to family and friends ! quite friendly along with being very professional! Will definitely recommend this dealership along with it’s employees to family and friends ! More
by Straightedge
Employees Worked With
Kamari Thornton, Colleen Swartz
January 22, 2021
We bought a KIA Soul from Ryan. Ryan was very very pleasant to work with. This is a great dealership, salesman and Ron the Sales Manager to buy from. pleasant to work with. This is a great dealership, salesman and Ron the Sales Manager to buy from. More
by gallison4
Employees Worked With
Ryan, Ron the Sales Mgr.
January 04, 2021
This was my first time buying and I am pleased with my purchase from Taylor Kia of hermitage. Bob Elliot was helpful and answered my questions! So far, I’m enjoying my Kia! purchase from Taylor Kia of hermitage. Bob Elliot was helpful and answered my questions! So far, I’m enjoying my Kia! More
by Manny
Employees Worked With
Bob Elliot
December 18, 2020
The service department was awesome explained everything and very polite would recommend it to everyone even washed my car so kool thanks y’all looks good💨 and very polite would recommend it to everyone even washed my car so kool thanks y’all looks good💨 More
by erniesnyder9
Employees Worked With
Service department
December 11, 2020
I had a problem with my inspection and the team at Taylor Kia took care of problem more than anything that I expected. Didn't hide when I had problem! Again, thank you! Kia took care of problem more than anything that I expected. Didn't hide when I had problem! Again, thank you! More
by fridayshirley
Employees Worked With
Bill, Brian, Jerry to name 3
