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Diehl Hyundai of Massillon

Massillon, OH

4.4
953 Reviews

3748 Lincoln Way E

Massillon, OH

44646

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Showing 953 reviews

August 23, 2025

Everyone was professional and thorough. The only thing I didn’t like was it took so long to get an appointment? More

by KIRKSPURGEON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wasn’t sales department
August 22, 2025

I would never bring my car here again. The rep handling the repairs to my car screwed me around for the entire time they had my car and when I received my car back I have damages to my bum More

by jen061576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Butcher
August 21, 2025

Denise and Chris and Rob all star team! They got me financing I can do. Got me the car (suv) I thought I couldn’t do. They helped me with my trade in’s gave me top dollar. Even after leavin More

by VIKKI_VINES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise
August 21, 2025

Nick provided the exact service he had recommended and what was scheduled. Dated waiting room and bathrooms but that is being worked on More

by barbgroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
August 20, 2025

My part that I took to get fixed broke immediately after a week later so More

by JALENWALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
August 20, 2025

I've always had great service with both Waikem and Diehl. They even called me about the recall I had on my backup camera. More

by kmarkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 19, 2025

Diehl Hyundai was easy to deal with and very knowledgeable. David cooper was very nice. I recommend him to anyone wanting a good deal More

by dbissell50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David cooper
August 18, 2025

All service reps were caring and carefully explained services performed and those to monitor in the near future. I especially appreciated Rob Butcher’s thorough explanations. More

by moneymatters2ck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Butcher
August 16, 2025

They sold me a car warranty that does not cover the engine. They are absolute xxxxxxxx. More

by Noyouwillnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Cordeiro
August 13, 2025

Matt was great to work with and I am loving new Santa Cruz so far! More

by mwetzel015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Ramey
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