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Diehl Hyundai of Massillon
Massillon, OH
882 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 882 reviews
July 25, 2025
Very friendly people but on the day I was there they were short staffed. Waited for awhile to pay my bill. They now charge a fee if you use a credit card. I don’t think that makes sense for a business like t short staffed. Waited for awhile to pay my bill. They now charge a fee if you use a credit card. I don’t think that makes sense for a business like this one and they did not inform me about this change in policy in advance. My car was perfectly clean when I brought it in for service but when I received it back the interior was very dirty. They had a plastic cover on the seat but the dust and finger prints were everywhere and the floor mat was dirty . More
by cameltoo
Verified CustomerEmployees Worked With
July 24, 2025
Robert was very helpful during a long repair job. I’m happy with the service and learning about my repair. My car is running great and I feel good about spending money on a job well done. I’m happy with the service and learning about my repair. My car is running great and I feel good about spending money on a job well done. More
by teresa105
Employees Worked With
Service department-Robert
July 24, 2025
Very rude and aggressive, also got my car back with damage. Came back in limp mode and 2 new lights. I have video to show them under my car ripping sensors off. The garage that did the repair also said damage. Came back in limp mode and 2 new lights. I have video to show them under my car ripping sensors off. The garage that did the repair also said the sensors (2) were ripped off. They are very unprofessional and intimidating. Would never recommend this place for service work again. More
by Mitubshi owner
Employees Worked With
Service department
July 22, 2025
I was there for 2 hrs. for an oil change and a tire repair. The seats in the waiting room are awful. Terribly old and uncomfortable. Then they tried to over charge me.. I h for an oil change and a tire repair. The seats in the waiting room are awful. Terribly old and uncomfortable. Then they tried to over charge me.. I have a maintenance plus plan, and now they say it doesn't show up in the computer. It always had before. Just a miserable experience. More
by mchanget59
Employees Worked With
None of these
July 19, 2025
Excellent service. Super fast and thorough all staff very friendly nice waiting area very clean Super fast and thorough all staff very friendly nice waiting area very clean More
by vickieripley50
Employees Worked With
