Diehl Honda of Massillon - Service Center

Paul kept me informed about the progress of the service. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. He was exceptionally courteous. The inspection was very thorough and detailed. The results were well documented. More

I was in and out, in under an hour for an oil change/tire rotation, nice! rotation, nice! More

My service was quick and professional and Paul was very nice and made sure we understood what we wanted and what was needed in the future. nice and made sure we understood what we wanted and what was needed in the future. More

Great service, in and out in less than 30 min. They even sent me a video of my inspection! So great! They even sent me a video of my inspection! So great! More

Excellent service with a very efficient staff. Friendly and courteous. Very satisfied with the service. Friendly and courteous. Very satisfied with the service. More

It was ok at first. Then spoke to Manager...got much better with the outcome and end result Then spoke to Manager...got much better with the outcome and end result More

Approached immediately when I arrived. Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected More

The dealership was okay. They were able to diagnose the problem and solve the problem. I only have problems with the repair prices. I wish frequent customers were given so They were able to diagnose the problem and solve the problem. I only have problems with the repair prices. I wish frequent customers were given some kind of discounts. I have two Hondas, and I frequent Deihls but my cost is very expensive. More

Got a quick appointment and I arrived on time and was out of there in about 30 minutes which is what I wanted -- fast service. Thanks of there in about 30 minutes which is what I wanted -- fast service. Thanks More

Did not realize I needed an appointment for quick oil change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rea change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rear window. An easy fit when I got home, but someone should have caught it before the car left the bay, More