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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
305 Reviews

305 Reviews of Diehl Honda of Massillon - Service Center

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September 14, 2024

Everything has been exactly as promised. We are very happy with our used Honda Accord. More

by daridenour0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

People were awesome and work was done properly. It took way too long, but everyone was nice. My oil change and tire rotation took over an hour and a half, and I was even 10 minutes early. I had sch More

by jimhowelliii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who my people were but they were nice.
September 13, 2024

My experience was very positive. I was greeted promptly and professionally immediately. I was advised of future possible service issues; no pressure was applied. I was very pleased. More

by kateharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Love the coupon and free car wash at Freddys Very prompt speedy service in and out in an hour More

by LAMJJB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

The service was very fast and nice and the technician did a very good job. More

by Adam Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujclch
September 13, 2024

Other than the cost -very satisfied but what isn’t expensive these days and then don’t like having to write at least 15 words 🥴 More

by martha_wachunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I was really impressed with the service when I called ahead to let them know I’d be arriving soon to get my tire replaced. By the time I got there, they had already mounted the new tire on my rim, which More

by mkelz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
September 11, 2024

I had my car in for fuel injector recall and it still smells like gas even after bringing my car into dealership 2 times. Additionally, was advised to replace brakes so I did and now I am hearing loud ra More

by ssohal823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared in Service
September 10, 2024

Excellent service and great customer service. Very timely and efficient. Thank you for a great job More

by mich76h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

When I dropped the car off they were quick to respond to tell me they had the car and would look at it by the afternoon. Spot on - nice people to work with. More

by immahlon.4779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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