Diehl Honda of Massillon - Service Center

They were very prompt, courteous, and professional. They kept us well informed during the repairs. They kept us well informed during the repairs. More

Service was fine. Appointment went as scheduled glad to see same friendly personnel. Pricing ok Appointment went as scheduled glad to see same friendly personnel. Pricing ok More

Loaner car! !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to l !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to look at Diehl for the purchase. Paul was professional and pleasant, very nice young man. Who also mentioned the idea of a new car, when I turned in the loaner car. More

The service advisor was polite and professional. My issue was resolved and I'm satisfied with the results. My issue was resolved and I'm satisfied with the results. More

The service was very good. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. More

The dealership was courteous and addressed all of my questions and concerns when I had my vehicle in for service. questions and concerns when I had my vehicle in for service. More

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. quickly. Communication throughout the service was also excellent. More

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I did. More

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement Not sure why Waikem sold out but this is no improvement More