Diehl Honda of Massillon - Service Center

Everything went great and in a timely manner. I was kept informed during the whole time while the vehicle was in service. Great Job. I was kept informed during the whole time while the vehicle was in service. Great Job. More

Prompt and very thorough. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. Lance has been amazing. Def will recommend! Friendly, prompt and accurate. More

Curt was very kind and helpful? Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Than Service was efficient— I especially liked the text where I could see the progress and the video of the overall inspection. All much appreciated! Thanks! More

Josh was super helpful! He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. He was very professional and kept me informed of my service and went out of his way to help me locate my warranty. More

Service was efficient and informative. I was happy to be out in an hour. Tganks I was happy to be out in an hour. Tganks More

I had the worst experience. I had the manager hold onto my car because I was signed a stupid paper and when I get home, my car is not fixed. It’s worse than it was your place as I had the manager hold onto my car because I was signed a stupid paper and when I get home, my car is not fixed. It’s worse than it was your place as a joke. More

The service department was very professional and kept me updated on the services and prices needed. updated on the services and prices needed. More

I had great interactions with everyone I spoke to. My car was well taken care of, and when there was an issue, I was given a car to borrow for the weekend. The great customer service I get here is the My car was well taken care of, and when there was an issue, I was given a car to borrow for the weekend. The great customer service I get here is the reason I keep driving down from Cleveland to have my Honda serviced. More

Did a Wounderful job with communication about the service I was having done ✔️ the issue was a whopper of a problem although they found it and repaired the issues. Great team for customer service. I was having done ✔️ the issue was a whopper of a problem although they found it and repaired the issues. Great team for customer service. More

It’s fine but sent survey for the 9th, and I did that one and sent another for when I went back on the 16th but keeps asking about the 9th. and sent another for when I went back on the 16th but keeps asking about the 9th. More