Diehl Honda of Massillon - Service Center

I appreciate car being serviced at time appointment is scheduled without extended wait time. Curt is friendly and helpful. scheduled without extended wait time. Curt is friendly and helpful. More

Very good customer service, the only bad remark is the last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. More

Service was on time and appeared to be done correctly. I would recommend to any Honda owner for service. I would recommend to any Honda owner for service. More

Great service, prompt and courteous. Alicia was very helpful and took great care of me Alicia was very helpful and took great care of me More

I was very appreciative of how quickly they got my Honda in the shop due to the recent recall. They were very efficient and knowledgeable about the recall as well. Curt and Alicia were very kind with helpin in the shop due to the recent recall. They were very efficient and knowledgeable about the recall as well. Curt and Alicia were very kind with helping me get it taken care. I’m unsure of the gentlemen’s name that I met when I walked in, but he had reddish brown hair, he was very kind and even pulled my vehicle in the garage because it was raining. The ladies at the front desk were very kind as well, there was a lady training and whoever was training her was doing a wonderful job as well. I am glad I bought my Honda hrv from Diehl and I am glad I had it serviced there! More

The service department saw me the same day I called in for service. I was kept informed of what was needed and the cost, and the car was ready when promised. The service staff was courteous and efficien for service. I was kept informed of what was needed and the cost, and the car was ready when promised. The service staff was courteous and efficient. More

“I recently took my car in for service to diagnose an issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initi issue, and I was informed the cost would be $200. While I understand the importance of paying for quality work, I found the pricing misleading. Initially, I was told the service fee was $150, but additional charges were added, bringing the total to $200. As a hardworking individual who values transparency, I find this practice deceptive and unfair. Additionally, I feel that repair costs for motor vehicles are often overinflated, making it even more challenging for everyday people to afford necessary maintenance.” More

The service was excellent. it was fast and courteous. the lady in the service Department was very knowledgeable and courteous. it was fast and courteous. the lady in the service Department was very knowledgeable and courteous. More

The Honda service was great people the treat me with good service and respect and they was quick to check me in and start working on my car service and respect and they was quick to check me in and start working on my car More

Excellent experience with everyone! While the oil change and maintenance checks were being done, had a chance to start car shopping. Both sales and service staff are great! While the oil change and maintenance checks were being done, had a chance to start car shopping. Both sales and service staff are great! More