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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
569 Reviews

569 Reviews of Diehl Honda of Massillon - Service Center

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August 16, 2024

I always over the customer service I get when I come there. Very friendly staff. More

by twhitehousec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia bongini
August 13, 2024

From the sales lady, finance guy, parts guy, sales manager ... our experience was great. Our questions were answered clearly, they listened to what we wanted and didn't try to 'push' anything. This is More

by glenn.slack60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
August 13, 2024

Great friendly service and they fit me in when I showed up without an appointment. More

by jbeckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Lindsey is good, but priced too high and did not check my brakes.. i really wanted my brakes checked---original brakes. More

by melchiz7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
August 06, 2024

Paul explained everything and was very polite. Excellent service and even informed me about a recall that could be taken care of while I was there. More

by ptomassetti35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
August 05, 2024

First time there and it was a nice experience. Had an oil change which was done so quickly. Very happy with the service. More

by luly365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
August 05, 2024

Paul came to my car last Friday. I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreci More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service , and the lady in the finance dept. both know their jobs and customer service!
August 05, 2024

Diehl Honda did a great job when I came in to get my vehicle serviced More

by mrowe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Braun
August 05, 2024

Excellent service! Was able to get an appointment for an oil change quickly and only waited 30 minutes! More

by frazeela9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick DiGiacomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Oil change no problem as my vehicle is a 2024. . Everything went as expected for maintenance on a new car.. More

by JHODINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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