Diehl Honda of Massillon - Service Center

The dealership was courteous and addressed all of my questions and concerns when I had my vehicle in for service. questions and concerns when I had my vehicle in for service. More

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. quickly. Communication throughout the service was also excellent. More

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I did. More

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement Not sure why Waikem sold out but this is no improvement More

everything was great ! The service department was great. The time it took to service my vehicle was fantastic ! The service department was great. The time it took to service my vehicle was fantastic ! More

Service was really great, they only performed the necessary work, didn't try to upsell! necessary work, didn't try to upsell! More

Paul was pleasant always and took the time to explain what I needed and how long it may take to get the service completed .I get all my work done here and hope to continue to do so. what I needed and how long it may take to get the service completed .I get all my work done here and hope to continue to do so. More

I was very pleased to work with Lyndsey. She was very professional and kind. She made everything understandable, and I didn't feel like I was being taken advantage of (like I've felt when de She was very professional and kind. She made everything understandable, and I didn't feel like I was being taken advantage of (like I've felt when dealing with other Service Advisors). More

I took my 2023 Honda Civic to Diehl Honda for basic service A. Everything went great, plus my service was no cost. Great surprise! service A. Everything went great, plus my service was no cost. Great surprise! More