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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
378 Reviews

378 Reviews of Diehl Honda of Massillon - Service Center

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March 13, 2024

They did a great job, I would recommend Diehl as a whole to anyone looking for a car! More

by allysoncrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Great. Quick. Efficient. Informative. Hailey? directed me to the waiting area. Came and found me when ready (quicker than expected). Thanks. More

by hernandezm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service; Hailey?
March 12, 2024

A most wonderful service person ,Lindsay waited on me and was fabulous. Great customer service More

by WARFSWAR1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
March 12, 2024

My Worst experience there and I have been a customer there for a decade! Zero communication. More

by jakers60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know Olivia
March 08, 2024

Always satisfied with the service. On time and professionally done. Even a slight snag in getting started(car blocking the bay) didn't affect the end result. More

by billa1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

They were very prompt and curtious. I did not have to wait very long thanks More

by kjcmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Very happy with the service. Paul Windemuth was very helpful, professional and courteous. The whole team done a excellent job. More

by pmnorris953
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth / service depth
March 02, 2024

They were very prompt, courteous, and professional. They kept us well informed during the repairs. More

by noraweigand
Recommend Dealer
Yes
Employees Worked With
Paul in service was outstanding!
March 02, 2024

Service was fine. Appointment went as scheduled glad to see same friendly personnel. Pricing ok More

by dclinger12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia bongino
March 02, 2024

Loaner car! !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to l More

by susfu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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