Diehl Honda of Massillon - Service Center

Lindsay was very helpful with determining what my current, and forward service schedule would look like. Didn't try upsell me for service all at once. current, and forward service schedule would look like. Didn't try upsell me for service all at once. More

Your service department has always been great, Especially Elisha. I have been dealing exclusively with this location since 1999 and have always been great to deal with on the purchase of my vehicles as well Elisha. I have been dealing exclusively with this location since 1999 and have always been great to deal with on the purchase of my vehicles as well. More

It was the best customer service I’ve ever had at a car dealership, would go back dealership, would go back More

You done did a good job ! ! 😊 … Friendly, professional, and thorough service - just moved her from Springfield OH, so I need to establish reliable vehicle maintenance service ! 😊 … Friendly, professional, and thorough service - just moved her from Springfield OH, so I need to establish reliable vehicle maintenance service … - you’re it ! 👍👍 More

The staff and technician were quick, friendly, and professional in providing quality service. Easy to schedule and pay as well. professional in providing quality service. Easy to schedule and pay as well. More

Upon arrival i was greeted by a woman who was very polite. Then as i waited for my car i sat in a clean environment (waiting room). I got a text showing my vehicle being inspected and what they were d polite. Then as i waited for my car i sat in a clean environment (waiting room). I got a text showing my vehicle being inspected and what they were doing step by step. The service person went over info got my signature and i was done. More

My service advisor was top-notch. She was on the ball and very much understanding. She was on the ball and very much understanding. More

Paul was exceedingly professional and he went beyond what was asked of him. Thank you. was asked of him. Thank you. More

My recent service experience was really noteworthy. My towed in Pilot was promptly diagnosed and serviced the same day. Great response! My towed in Pilot was promptly diagnosed and serviced the same day. Great response! More

Curt was a very helpful and professional advisor when assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with a scheduling issue and gave me insight into handling the problem at hand.I would consider him an asset to your dealership and a team member of great value...Thank you Curt for all your help and I will consider Diehl when choosing a service provider in the future! More