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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
569 Reviews

569 Reviews of Diehl Honda of Massillon - Service Center

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November 15, 2024

My experience at Diehl Honda was very good. My oil change was done quickly. The service agent was very accommodating. More

by leeanovotny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Houshour
November 14, 2024

Great service. Courteous and honest people. Kept me updated while car was being serviced. Check out was fast and convenient as well. More

by pastorkarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Curt was helpful in ordering part and scheduling service for repair. Plenty of reminders of appointment time. Service was quick. I appreciate the multi point inspection. More

by mcp2359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

The service was on time, quick and they were upfront with what needed done and cost. More

by barbara_rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Lyndsay and Paul W are wonderful. Always willing to help. Thank you for having such wonderful people who care about their customers. More

by carolyn.rue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Braun
November 13, 2024

Thank you so much! The service staff was amazing, as always. We know that we will get the best service possible by going to DIEHL Honda of Massillon! More

by john.botzenhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff.
November 13, 2024

I’ve always had positive experiences with Diehl and Waikem dealerships. More words for the robot. This word limit is irritating. More

by michael.schwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know. None of these.
November 11, 2024

Paul Windemuth was my contact person, very kind and helpful. Kept me abreast of what to expect. Car was repaired in a timely fashion and is running beautifully. More

by gearjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul windemuth, Tim Powell
November 11, 2024

Very service oriented. At least at this dealership they only repaired what needed repair and didn’t try adding new parts. I like how they let me know that my tires are good More

by dannewob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
November 11, 2024

Scheduled oil change and waited until completion. I was very pleased with all aspects of this appointment. More

by aartimez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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