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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
300 Reviews

300 Reviews of Diehl Honda of Massillon - Service Center

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February 20, 2024

Service was really great, they only performed the necessary work, didn't try to upsell! More

by McGurkBill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
February 19, 2024

Paul was pleasant always and took the time to explain what I needed and how long it may take to get the service completed .I get all my work done here and hope to continue to do so. More

by Doey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, serive Dept.
February 19, 2024

I was very pleased to work with Lyndsey. She was very professional and kind. She made everything understandable, and I didn't feel like I was being taken advantage of (like I've felt when de More

by rebeccasueeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsey Service Advisor
February 19, 2024

I took my 2023 Honda Civic to Diehl Honda for basic service A. Everything went great, plus my service was no cost. Great surprise! More

by bsk.miner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Great fast service love the people there. They are so kind! Will be coming back More

by andreawilde52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

The staff are very helpful and courteous. They are knowledgable about their job. I always bring my vehicle here for servicing. More

by mek010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

I went in for a $90 service, and ended up paying $600. Hopefully the extras were legit. More

by michaelreamer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Pat is great, second car I've bought from him! Always has been very helpful! More

by nickeymaz
Recommend Dealer
Yes
Employees Worked With
Patrick Digiacomi
February 16, 2024

They were very nice. Handled my visit professionally and the service was completed timely. Thanks More

by annamyers8134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Staff is both professional and personable. Gave me 2 estimates on tires which were both competitively priced. Very confident on work done. More

by hunyadic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
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