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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
301 Reviews

301 Reviews of Diehl Honda of Massillon - Service Center

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April 15, 2024

Lindsey was super helpful and informative. She made the process much smoother. Thank you very much! More

by brent4722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with sales
April 15, 2024

Service advisor was very helpful and kept me in the loop throughout the entire process. More

by bwestfall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Service was quick, spot on. Thanks Paul! Great job! Veterans discount needed, a bit expensive for many of us! More

by rayoliver2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Everything was great. However these CONSTANT reminders to provide you all with reviews are kind of a pain to me. It would be a little different if you paid me for thi More

by Mike from ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Paul in the service department is the best! ! He's the reason I go there More

by marejoe167
Workmanship
Recommend Dealer
Yes
Employees Worked With
Paul
April 11, 2024

The very nice young lady that took care of me was great, I also spoke with the service manager, he also is very nice I have s lot of friends that work there, hello to all. And thank you jason for all of you More

by bobshippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, mark, steve, and all of the others in the service dept.
April 10, 2024

Service department employees always treat me like I am the most important customer. The employees are always kind, courteous, and helpful. I would not take my cars anywhere else More

by lisawest003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department manager
April 09, 2024

I was told by the service guy that I would be receiving a call within an hour concerning replacement of a plastic grill in the front of the vehicle. I have still heard nothing back. More

by BPIM007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the name of the head service guy
April 09, 2024

Always do A good job . . tell me ahead of time what they are doing.. very pleased More

by ohmanred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Got in early and was finished sooner than expected. Everyone was very nice and helpful, go service five stars. More

by djjoiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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