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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
359 Reviews

359 Reviews of Diehl Honda of Massillon - Service Center

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December 16, 2024

Paul W is the best, helpful, informative, honest. Had my car ready in record time. Merry Christmas! More

by joycetcreamer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul W in service department
December 16, 2024

Fast service Easy to schedule online Friendly advisor Free car wash coupon was an added bonus Reasonable prices Weekend hours More

by tinamyers1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
December 15, 2024

Quick and efficient. I was able to get an appointment quickly when I called during a holiday week. More

by marci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Carnathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Outstanding service. Paul, in maintenance, is a credit to Diehl Honda. He has the knowledge of his craft and interpersonal talents for a top notch employee. More

by Diane Milenbachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only used service
December 12, 2024

I was very pleased with the service done on my vehichle on monday the 9th More

by applejenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

The Parts department found excellent tires for my car and the Service department did an outstanding job of installing them. More

by Tim Lorenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Very accommodating when I called same day to replace my battery in my Honda. I am very happy with the service every time. Lindsay always explains everything to me so well and she is so friendly and profes More

by djjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
December 09, 2024

Very friendly and accommodating to their customers. Had no problem with the service department.. thanks More

by lclement5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name
December 09, 2024

I am acustome to having more things on my car checked out without upping the total price. I felt my car was well taken care of. But everyone at Diehl was polite and friendly and very fast. More

by h_kimble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names nor did I meet any of the men.
December 06, 2024

Everyone was very considerate and helpful. While I was waiting I started to cough. A mechanic came in to get a drink from the pop machine and offered me an ice tea to help with my cough. He wa More

by hilk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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