Diehl Honda of Massillon - Service Center

Lindsay Ujcich was wonderful! She explained everything and followed up on an extra concern that I had. In addition, she was quick to schedule another appointment for a long-awaite She explained everything and followed up on an extra concern that I had. In addition, she was quick to schedule another appointment for a long-awaited recall. More

My husband and I were very pleased and impressed with Curt in the service department. His attention and professionalism was great throughout for taking care of us and the recall. He also scheduled servi Curt in the service department. His attention and professionalism was great throughout for taking care of us and the recall. He also scheduled service for for recalls on my husbands CRV. More

I authorized the service person to do an overall check because of the age of my vehicle. The checkup was performed and communicated to me as I hoped. The service was performed as I expected. Based on t because of the age of my vehicle. The checkup was performed and communicated to me as I hoped. The service was performed as I expected. Based on the age of my vehicle I expected more maintenance required. I am pleased with the overall experience. Sorry I don't remember service person' name but she was good. More

Very pleased with not only the service but the customer service. Will be returning in the future. service. Will be returning in the future. More

Prompt and courteous service from all who took care of my oil change and recalled issues. oil change and recalled issues. More

I worked with Curt Hill, Brian Russ and Rodney. They were all three fantastic! They were very kind, fun and just a great to work with. I had great experience when purchasing my car. They were all three fantastic! They were very kind, fun and just a great to work with. I had great experience when purchasing my car. More

Great professional friendly service Given by Brian and his team. I will definitely recommend Diehl. his team. I will definitely recommend Diehl. More

Was explained to me how the repair fell under a particular "service bulletin" -and thus, would be no charge to me. Parts were obtained within a day or two : and, the repair was executed when my sch particular "service bulletin" -and thus, would be no charge to me. Parts were obtained within a day or two : and, the repair was executed when my schedule allowed me to get the car over there. On the day of the repair, the car's repair did not take as long as I was fearing. Overall a great experience. More

Paul was very courteous, keeping me updated on the progress of service. And he would also check to see if I was comfortable and if I needed anything while I was waiting for my service to be completed. progress of service. And he would also check to see if I was comfortable and if I needed anything while I was waiting for my service to be completed. More

Lindsay was considerate and friendly. Work was done on time. However what I was charged for brake fluid exchange was excessive, labor of $97 is way too much and cabin filter service was a Work was done on time. However what I was charged for brake fluid exchange was excessive, labor of $97 is way too much and cabin filter service was also excessive for such a simple procedure. Extremely unhappy with my $310 bill More