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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
301 Reviews

301 Reviews of Diehl Honda of Massillon - Service Center

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May 15, 2024

Service department is always fair and informative, Paul is the best person to help me More

by joycetcreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 14, 2024

The staff was phenomenal! Kind, Caring as far as wait time, needs, and comfort. Very efficient as far as time to perform repairs & problems. More

by wb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windermuth
May 14, 2024

Great reception, honesty and quick service. Work process is updated throughout the phone and also I liked the texting to remind the appointment. More

by monshausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bongini
May 13, 2024

Duane is awesome when it comes to getting into a new car. He keeps everything honest and accurate. This has been my 3rd lease from him, 4th if you include my husband's. More

by beighbert525
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane
May 13, 2024

Experience was great. Everyone is so helpful. Work is completed in a timely manor and done right More

by erictheiss44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Paul did a great job taking care of me and explaining everything to me about my service More

by dotterer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
May 13, 2024

The technician was very kind and informative when I arrived. My oil change was completed quickly and they didn't try to tell me something that I didn't need. More

by aharvey0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
May 10, 2024

If you’re going to get work done on your vehicle at a dealership I guess this is as good as any other one, but they nickel and dime you like any service center. More

by andrewcolucy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Alicia and Paul are the best in service! !! They make me keep coming back always More

by young_bronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
May 09, 2024

They are always very helpful and it is always simple going there and dealing with them. More

by mattsnoddy1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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