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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
301 Reviews

301 Reviews of Diehl Honda of Massillon - Service Center

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May 25, 2024

voicemail estimate was $89. 95, final bill was $202.32! Reports tell me I need additional service that I don't really need yet. On the plus side, they did take my car in right a More

by gmjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

The service was efficient, courteous, and time/cost effective. Thank you for a great experience! More

by koonykix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

It was quick and easy with online booking . They where very friendly and helpful with my oil change. More

by m_blosfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Key was in someHadone else vehocle! !!!!!!!!!!!!!!!!!!!!!!!!!!~ Had to wai t ten minutes or more to get our keys!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by kamelfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Clean and efficient. New technology for owners to see work being completed is great for us More

by lazijoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 21, 2024

Very good communication, fast and efficient. Great service. Great experience! Thank you for getting me back on the road! More

by pjsimmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Did what the service request was for, but didn't address additional concerns I had when I brought my. car in More

by asandy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with employee above
May 21, 2024

I didn't have an appointment, but they were able to fit me in and fix my car even though it was clear they were busy. I was on my way in no time. :) More

by randiLEEbeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The service person was ready and took care of the issue very quickly. They checked me in and performed the service almost before I sat down. Very courteous and VERY prompt. More

by rekirchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

We have been very happy with the Deihl dealership since changing over from Waikem. Keep up the good work! More

by lrusko9399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
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