Diehl Honda of Massillon - Service Center

Great experience each time I go in. I have bought my last two vehicles here from the same sales person and plan on getting my next one there too! The service department is great too. I I have bought my last two vehicles here from the same sales person and plan on getting my next one there too! The service department is great too. I had a recall and they called me back as soon as they got the parts in. I didn’t even have to be the one following back up! Easy to book the appointment. More

Five-star experience! Brought in my new car for its first service—everything was smooth, professional, and quick. Brought in my new car for its first service—everything was smooth, professional, and quick. More

Listened to my concerns. Service was great! Very thorough inspection of my vehicle. Great customer service! Thank you!! Service was great! Very thorough inspection of my vehicle. Great customer service! Thank you!! More

I had to get a recall done on my car, and they completely in a timely manner. The waiting area was clean and welcoming. in a timely manner. The waiting area was clean and welcoming. More

Everyone was awesome to me at my maintenance check/oil change they kept me informed change they kept me informed More

They have the worst customer service i have ever dealt with! I have bought quite a few new vehicles. I had bought a 2023 crv and I really liked it.but the service department is so bad that I decided to bu with! I have bought quite a few new vehicles. I had bought a 2023 crv and I really liked it.but the service department is so bad that I decided to buy a Toyota. I will never do business with Diehl Honda again!!! More

Very professional, friendly, helpful. Would certainly come back if I needed service. Thank you! Your operation runs very smoothly. Would certainly come back if I needed service. Thank you! Your operation runs very smoothly. More

Responsive to issues. Work done promptly and accurately. Thanks to professional staff. I will return and will recommend to my friends! Work done promptly and accurately. Thanks to professional staff. I will return and will recommend to my friends! More

The chage for the two filters was exceptionally high I will return to the service. will return to the service. More

My Civic was in for a recall. Everything was right on time. Repair and inspection done under the estimated time. I could not have had better service. Everything was right on time. Repair and inspection done under the estimated time. I could not have had better service. More