Diehl Honda of Massillon - Service Center

Service was friendly and helpful. A thorough explanation of recommended services was provided with associated costs. The car was ready sooner than expected. A thorough explanation of recommended services was provided with associated costs. The car was ready sooner than expected. More

Prompt and friendly. Completed 2 recalls and rear diff service in an hour. Very courteous. Completed 2 recalls and rear diff service in an hour. Very courteous. More

Fast and efficient service when having to come into the dealership for a recall update. Will definitely come back when I’m due for maintenance. dealership for a recall update. Will definitely come back when I’m due for maintenance. More

Very happy with service. Kept me informed through the whole process and was very helpful Kept me informed through the whole process and was very helpful More

It’s been good over the years I have been bringing my cars here. New management now see how it continues. cars here. New management now see how it continues. More

Everybody was great service was fast couldn’t ask for anything better I never buy a car anywhere else anything better I never buy a car anywhere else More

Easy to schedule an appointment and service was done right on time. Everyone was courteous and professional. Another fine experience at Diehl. right on time. Everyone was courteous and professional. Another fine experience at Diehl. More

Since the change in ownership, I no longer feel as though I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. More

Dave took good care of me, walked me thru the process and the pricing. Check out was easy. I appreciate their professionalism. the pricing. Check out was easy. I appreciate their professionalism. More

When reviewing my tech video, which are great, the tech stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. More