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Diehl Honda of Massillon - Service Center

Massillon, OH

4.7
302 Reviews

302 Reviews of Diehl Honda of Massillon - Service Center

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August 02, 2024

The service I received was excellent. Since my car was going to stay overnight, I was driven home by one of the employees. More

by ekmbobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, Bongini
August 01, 2024

I’ve been to this Honda several times and I highly recommend them! They are always so kind and helpful! More

by Rsimon0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, Jason
July 04, 2024

Could not believe a bill for $85:00 for oil filter and change.I’ll call ar the next time. More

by rosetta1437
Recommend Dealer
No
Employees Worked With
Service rep
June 30, 2024

I would like to thank Aaron Tice for his dedication to his Customer, his communication and Customer service through the process was very good. Thank you again Aaron for taking care of my 2023 CR-V. More

by rrv2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Tice
June 26, 2024

Disappointed that I scheduled my service for recalls a month in advance and took my truck in and dropped it off and wasn’t informed until after I left that the parts were not in. A phone call prior to thi More

by jabbott0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Harmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Great job done by both Lindsay and who ever the service tech was. The job was completed earlier than I thought it would take. Thank you More

by mnrmulanax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
June 20, 2024

Easy to schedule maintenance. The employees were friendly. Was kept up to date on progress. The service employees appeared to be busy. More

by mikeandsuedecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Ujcich
June 19, 2024

Rotated tires and did safety inspection. The video of the inspection that was forwarded to my mobile device was a nice touch. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Paul is my favorite advisor to work with when I come in for service. He’s very attentive & explains thouroughly of what needs to be done. Paul is the best! More

by ilovedinosaurs123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
June 18, 2024

They fixed my AC for me, and everyone there was very nice, and knowledgeable. Thanks!! More

by kaester66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Russ
4.0
This rating includes all reviews, with more weight given to recent reviews.
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